AvaTrade Review 2024

Autor

Revisor

Last update: 10 months ago

Our veredict

AvaTrade stands out as a well-regulated and user-friendly platform for cryptocurrency CFDs, making it an excellent choice for traders who prefer speculating on price movements rather than owning the actual assets. Here are the key takeaways:

AvaTrade is recommended for active traders who are comfortable with CFD trading and are not looking to own cryptocurrencies directly. Its regulatory status and user-friendly interfaces provide a secure and efficient trading environment. However, it might not be the best fit for those interested in a wider variety of cryptocurrencies or those looking to avoid regular trading fees from inactivity.

Pros

Cons

4,5

Threenvest Score

Fees

Average 3,4/5

Regulated

ASIC

With the confidence of Threenvest

Regulated by Multiple Authorities AvaTrade is regulated by several top-tier financial authorities, including the Central Bank of Ireland, ASIC in Australia, the Financial Sector Conduct Authority in South Africa, and the Financial Futures Association of Japan. This extensive regulatory oversight ensures a high level of security and compliance with international standards .

Established Track Record Founded in 2006, AvaTrade has a long-standing presence in the financial industry. This longevity demonstrates the platform’s resilience and reliability through various market cycles and financial crises .

Robust Security Measures AvaTrade employs advanced security protocols to protect client funds and personal information. These measures include negative balance protection and the segregation of client funds from the company’s operational funds, ensuring that your investments are safeguarded against unforeseen events .

Comprehensive Customer Support AvaTrade offers excellent customer service, available 24/5 via live chat, phone, and email. The support team is multilingual, responsive, and well-equipped to handle a wide range of trading-related queries, ensuring that users can get the help they need promptly .

Transparent Operations AvaTrade maintains transparency in its operations, providing clear information about its fees, regulatory status, and security measures. This transparency builds trust and allows traders to make informed decisions about their investments

Best Crypto Brokers

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To better understand our editorial guidelines and the investment methodology that supports our ratings, you can explore the information in our editorial policy.

About AvaTrade

What is AvaTrade? AvaTrade is a prominent online brokerage that offers a wide array of financial instruments, including CFDs, forex, and cryptocurrencies. Established in 2006 and headquartered in Dublin, Ireland, AvaTrade has grown to serve traders around the globe with its user-friendly platforms and extensive regulatory oversight. Background and History AvaTrade was founded in 2006 with the aim of creating a user-oriented trading experience. Over the years, the company has expanded its reach, obtaining regulatory licenses in multiple jurisdictions. AvaTrade is regulated by the Central Bank of Ireland, ASIC in Australia, the Financial Futures Association of Japan, and several other financial authorities, which underscores its commitment to providing a secure trading environment. Founders AvaTrade was co-founded by Emanuel Kronitz and Negev Nosatzki. Their vision was to create a comprehensive trading platform that could cater to both beginners and experienced traders by offering a wide range of assets and robust trading tools.

Fun Facts and Headlines

AvaTrade was one of the first brokers to offer CFD trading on cryptocurrencies, embracing the digital currency trend early on.
The platform supports trading in 13 major cryptocurrencies, including Bitcoin, Ethereum, and Ripple.
AvaTrade’s proprietary AvaTradeGo app has been praised for its intuitive design and comprehensive trading tools.

Cryptocurrencies and CFDs

When AvaTrade introduced cryptocurrencies, they decided to offer them in the form of CFDs (Contracts for Difference). This means traders do not own the underlying digital assets but can speculate on their price movements. This approach provides traders with the opportunity to benefit from both rising and falling markets without the need to manage digital wallets or deal with the complexities of actual cryptocurrency ownership. AvaTrade’s offering includes major cryptocurrencies like Bitcoin, Ethereum, and Litecoin, among others .

Why Choose AvaTrade?

AvaTrade is an excellent choice for those looking to trade cryptocurrencies and other financial instruments due to its strong regulatory oversight, user-friendly platforms, and diverse range of trading options. The platform is regulated by multiple top-tier authorities, including the Central Bank of Ireland, ASIC, and the FSCA, ensuring a high level of security and compliance. This regulatory backing provides traders with confidence that their funds are safe and that the broker adheres to strict financial standards.

Another significant advantage of AvaTrade is its variety of trading platforms, including MetaTrader 4, MetaTrader 5, and AvaTradeGO. These platforms offer robust features such as advanced charting tools, automated trading capabilities, and a user-friendly interface, catering to both beginners and experienced traders. The availability of a free demo account with $100,000 in virtual funds allows new traders to practice and familiarize themselves with the platform without any financial risk.

AvaTrade also stands out for its comprehensive educational resources and customer support. The broker offers a wealth of educational materials, including articles, videos, webinars, and eBooks, to help traders enhance their knowledge and skills. Customer support is available through multiple channels, including live chat, phone, and email, ensuring that traders can get assistance when needed. While the support is available 24/5, it is highly responsive and helpful, particularly through the live chat feature. Overall, AvaTrade’s combination of security, user-friendly platforms, and supportive resources makes it a top choice for traders in the cryptocurrency market.

Where it falls short

1. Limited Cryptocurrency Selection: One of the main drawbacks of AvaTrade is its relatively limited selection of cryptocurrencies compared to specialized crypto exchanges. While it offers major cryptocurrencies like Bitcoin, Ethereum, and Ripple, the variety is not as extensive as some competitors. This can be a disadvantage for traders looking to diversify their crypto portfolio with lesser-known or newly emerging cryptocurrencies. Improvement Suggestion: AvaTrade could enhance its offering by expanding the range of cryptocurrencies available for trading. This would not only attract more crypto enthusiasts but also provide existing users with more opportunities to diversify their investments. Adding support for a broader array of altcoins and integrating new and trending digital assets could make AvaTrade more competitive in the crypto trading market.

2. No 24/7 Customer Support: Another significant issue is the lack of 24/7 customer support. AvaTrade’s customer service is available 24/5, which means that traders who encounter issues during weekends or outside regular business hours might have to wait for assistance. This can be particularly problematic for traders operating in different time zones or those engaged in markets that are active around the clock, like cryptocurrencies. Improvement Suggestion: To improve customer satisfaction and provide better support, AvaTrade should consider extending its customer service hours to 24/7. This would ensure that traders can receive timely assistance regardless of when they encounter issues. Implementing a robust 24/7 support system, potentially including live chat, phone, and email support, would greatly enhance the user experience and demonstrate AvaTrade’s commitment to customer care.

Features	Explanation
Minimum Trade	Minimum trade size is accessible, starting from 0.01 lots, making it suitable for beginners.
Trading and Transaction Fees	Competitive spreads, but inactivity and overnight fees can add up .
Number of Cryptocurrencies	Limited selection of 13 cryptocurrencies, including major ones like Bitcoin and Ethereum .
Crypto-to-Crypto Trading Pairs	Offers crypto-to-crypto trading pairs, but the range is limited compared to specialized crypto exchanges .
Website Transparency	The website is clear and informative, with comprehensive details about fees, trading conditions, and regulations .
Credit/Debit Card
Storage Offering	Does not offer crypto wallets as it only deals in crypto CFDs .
Staking and Rewards	No staking or rewards programs available, which could be a drawback for some users .
Mobile App and Desktop	AvaTradeGO mobile app and desktop platforms like MetaTrader 4/5 provide robust trading features and user-friendly interfaces .
Customer Service	Multilingual customer support available 24/5 via live chat, phone, and email, but not 24/7 .
Deposit and Withdraw	Free deposits and withdrawals with various methods, though withdrawal processing can take up to five days

Xavier Tarrasó

EIP and Cryptocurrency Investor

As a cryptocurrency enthusiast and expert at Threenvest, I highly recommend AvaTrade for its robust regulatory framework and user-friendly trading platforms. AvaTrade’s diverse range of trading instruments and excellent customer support make it a reliable choice for both new and experienced traders. While the selection of cryptocurrencies could be broader, and the inactivity fees lower, the overall security and ease of use make AvaTrade a strong contender in the world of crypto trading.

Fees

AvaTrade operates with a clear and competitive commission structure, making it an attractive choice for traders looking for cost efficiency. There are no fees for deposits or withdrawals, which is a significant advantage compared to many other platforms. Deposits can be made via credit and debit cards, wire transfers, and e-wallets like Skrill and Neteller, while withdrawals are processed within 1-5 business days, depending on the method used .

AvaTrade charges spreads on cryptocurrency trades, with typical spreads being competitive. For example, the spread for Bitcoin against the US dollar (BTC/USD) is around 0.35%, and for Ethereum against the US dollar (ETH/USD), it’s about 0.60%. These spreads are within the industry standard, offering traders cost-effective trading opportunities .

However, there are some non-trading fees to be aware of. AvaTrade imposes an inactivity fee of $50 per quarter after three months of inactivity and a $100 administrative fee after 12 months of inactivity. Additionally, overnight financing fees apply to positions held overnight, with rates varying depending on the asset . Despite these non-trading fees, AvaTrade’s overall fee structure is transparent and competitive, making it a favorable platform for active traders looking to minimize their costs.

Pros

1. Competitive Spreads: AvaTrade offers tight spreads on cryptocurrency trades, such as 0.35% for BTC/USD and 0.60% for ETH/USD, making trading cost-effective.
2. No Deposit/Withdrawal Fees: AvaTrade does not charge fees for deposits or withdrawals, providing a cost advantage over many competitors.
3. Transparent Fee Structure: AvaTrade maintains a clear and transparent fee structure, allowing traders to understand the costs involved easily.

Cons

Comprehensive Analysis of AvaTrade Commissions

AvaTrade offers a competitive and transparent fee structure, making it an appealing option for cryptocurrency traders. One of the major advantages of trading on AvaTrade is the absence of deposit and withdrawal fees, which provides a cost-effective way to manage funds. Deposits can be made via various methods, including credit and debit cards, wire transfers, and popular e-wallets like Skrill and Neteller. Withdrawals are processed efficiently, typically within 1-5 business days, depending on the method used .

Trading Commissions and Spreads AvaTrade primarily earns through the spreads on trades. For instance, the spread for Bitcoin against the US Dollar (BTC/USD) is around 0.35%, and for Ethereum against the US Dollar (ETH/USD), it is about 0.60% . These spreads are competitive within the industry, offering traders cost-effective trading opportunities. Additionally, AvaTrade does not charge commissions on trades, which is beneficial for traders as it reduces the overall cost of transactions.
Non-Trading Fees While AvaTrade excels in providing low-cost trading opportunities, it is important to be aware of certain non-trading fees. One significant fee is the inactivity fee, which is $50 per quarter after three months of inactivity. Additionally, there is an administrative fee of $100 after 12 months of inactivity . These fees can add up for traders who do not frequently use their accounts, making it essential to stay active or consider the potential costs of inactivity.
Overnight Financing Fees Another cost to consider is the overnight financing fee, which applies to positions held overnight. This fee varies depending on the asset and the direction of the position (long or short). For instance, holding a long position in Bitcoin overnight would incur a fee of 0.07534% of the exposure plus the applicable daily interest rate . These fees are standard in CFD trading and are important for traders who plan to hold positions for extended periods.
Overall Transparency and Cost Efficiency AvaTrade maintains a high level of transparency in its fee structure, clearly outlining all potential costs involved in trading. This transparency helps traders make informed decisions and manage their trading costs effectively. Despite the non-trading fees, AvaTrade’s overall cost structure is competitive, particularly for active traders who can avoid inactivity charges .

In conclusion, AvaTrade’s fee structure is designed to be competitive and transparent, with no hidden fees for deposits and withdrawals, and clear spreads on trades. While the inactivity and overnight financing fees are considerations, the platform remains a cost-effective choice for active traders looking to trade cryptocurrencies efficiently.

Product selection

AvaTrade provides a comprehensive suite of financial instruments and trading platforms, catering to various trading needs. The platform offers over 1250 leveraged CFD products, including cryptocurrencies, forex, stocks, indices, commodities, and ETFs. AvaTrade’s crypto offerings include 13 major cryptocurrencies such as Bitcoin, Ethereum, and Ripple, along with the Crypto10 index, which tracks the top 10 cryptocurrencies by market capitalization. This selection allows traders to speculate on the price movements of these digital assets without actually owning them, leveraging the high volatility to potentially generate significant profits. In addition to traditional CFD trading, AvaTrade offers several innovative tools and features to enhance the trading experience. The AvaTradeGo mobile app provides a user-friendly interface with advanced trading tools and real-time market data. The platform also integrates with MetaTrader 4 and MetaTrader 5, popular among traders for their robust charting tools and automated trading capabilities. Another notable feature is the Guardian Angel risk management tool, which offers real-time feedback on trading activities, helping traders manage risks more effectively . While AvaTrade excels in providing a secure and comprehensive trading environment, it does have some limitations. The selection of cryptocurrencies, although including major ones, is smaller compared to other platforms that offer a broader range of digital assets. Additionally, AvaTrade does not support crypto staking or wallet services, focusing solely on CFD trading. Despite these limitations, AvaTrade’s extensive regulatory oversight, competitive spreads, and advanced trading tools make it a reliable and attractive option for both novice and experienced traders looking to engage in cryptocurrency trading.

Pros

1. Wide Range of CFDs: AvaTrade offers over 1250 CFD products, including major cryptocurrencies, forex, stocks, indices, commodities, and ETFs.
2. Advanced Trading Platforms: Supports MetaTrader 4, MetaTrader 5, and the AvaTradeGo app, providing robust charting tools and real-time market data.
3. Innovative Risk Management Tools: Features like the Guardian Angel tool offer real-time feedback on trading activities, helping traders manage risks effectively.

Cons

Read more about product selection in AvaTrade

AvaTrade Services and Products

AvaTrade offers a wide range of services and products to cater to both beginner and experienced traders. Here’s an extensive look at what they provide:

Leveraged Tokens: AvaTrade does not offer leveraged tokens. It focuses primarily on trading leveraged CFDs, which allows traders to speculate on price movements without owning the underlying asset.
Debit Card: AvaTrade supports the use of debit cards for deposits and withdrawals. This feature ensures fast and convenient transactions for traders, making it easy to manage funds.
Mobile App (AvaTradeGO): AvaTradeGO is the mobile trading app provided by AvaTrade. It offers a user-friendly interface, real-time market data, advanced charting tools, and seamless trading execution. The app is available for both iOS and Android devices.
Own Cryptocurrencies: AvaTrade does not have its own cryptocurrencies. Instead, it offers trading in a variety of major cryptocurrencies through CFDs.
Financial Products: AvaTrade provides a variety of financial products, including forex, stocks, commodities, indices, and cryptocurrencies. These products are available for trading through CFDs.
Launchpad: AvaTrade does not have a launchpad feature for new cryptocurrency projects or tokens.
EARN: AvaTrade does not offer an EARN program for interest or yield on crypto holdings. Its primary focus is on trading services.
Staking: Staking services are not available on AvaTrade, as it does not support direct ownership of cryptocurrencies but rather CFD trading.
Loans: AvaTrade does not provide loan services. It focuses on offering leveraged trading through CFDs.
Liquid Swap: AvaTrade does not have a liquid swap service. The platform’s core service is leveraged trading.
Promotions: AvaTrade frequently runs promotions and bonus schemes to attract new traders. These promotions may include deposit bonuses and referral bonuses, which are subject to terms and conditions.
Referral Codes: AvaTrade offers a referral program where traders can earn bonuses by referring friends and family to the platform. The details of the referral program are available on the AvaTrade website.
Tournaments: AvaTrade does not host trading tournaments. Its focus remains on providing a robust and secure trading environment.
Leverage: AvaTrade offers leverage on various instruments, allowing traders to amplify their trading positions. The leverage ratio varies depending on the asset class and regulatory requirements.
Demo Account: AvaTrade provides a free demo account with $100,000 in virtual funds. This account is designed for beginners to practice trading and familiarize themselves with the platform without risking real money.
Futures: AvaTrade offers futures trading through CFDs, allowing traders to speculate on the future prices of various assets.
Wallet: AvaTrade does not offer a crypto wallet, as it deals exclusively in CFDs rather than direct cryptocurrency ownership.
Derivatives: AvaTrade specializes in derivatives trading, including CFDs on a wide range of assets like forex, commodities, indices, and cryptocurrencies.
Research and Education: AvaTrade has an extensive library of educational resources, including articles, videos, webinars, and eBooks. These materials cover various aspects of trading, from basic concepts to advanced strategies.
API: AvaTrade provides an API for traders who want to develop automated trading strategies. The API offers access to real-time market data and trading functionalities.
Trading View: AvaTrade supports integration with TradingView, allowing traders to use advanced charting tools and technical analysis features available on the TradingView platform.
Earn Opportunities: While AvaTrade does not offer traditional earning opportunities like staking, it provides traders with the tools and resources to potentially profit from market movements through CFD trading.
Yielding Pools: Yielding pools are not available on AvaTrade, as the platform focuses on leveraged trading rather than yield farming or liquidity provision.
Bonus Deals: AvaTrade offers various bonus deals and promotions periodically, which are designed to enhance the trading experience and incentivize new account openings. These deals are subject to change and have specific terms and conditions.

Account opening

Opening an account with AvaTrade is a straightforward and fully digital process, allowing you to start trading within minutes. To sign up, visit the AvaTrade website and click on the ‘Register Now’ button. You will be prompted to choose between a real or demo account and provide some basic personal information such as your name, email, and phone number. For a real account, additional details including your address, date of birth, and information about your trading experience are required. Once these details are submitted, you will need to select a password, choose a trading platform, and select the currency for your account. After registering, the next step is to verify your identity. AvaTrade requires you to upload a copy of your ID card, driver’s license, or passport, along with a recent utility bill or bank statement that shows your current address. This verification process ensures compliance with KYC (Know Your Customer) regulations, enhancing the security of the platform. The verification is usually processed quickly, allowing you to deposit funds and begin trading almost immediately. AvaTrade offers various account types to cater to different trading needs, including retail, corporate, and Islamic accounts. There is also an AvaOptions account for trading FX options and a spread betting account available only in the UK and Ireland. For experienced traders, AvaTrade offers the option to request a Professional Trading account, which provides higher leverage but requires evidence of significant trading experience and financial resources. Additionally, AvaTrade provides a demo account, which is an excellent tool for new traders to practice trading without any financial risk.

Pros

1. Quick and Simple Registration: The sign-up process is fully digital and can be completed in just a few minutes.
2. Low Minimum Deposit: AvaTrade requires a minimum deposit of just $100, making it accessible to most traders.
3. Multiple Account Types: AvaTrade offers a variety of account types, including retail, corporate, Islamic, and demo accounts, catering to different trading needs.

Cons

Read more about account opening in AvaTrade

How to Open an Account on AvaTrade

How to Sign Up on AvaTrade Opening an account on AvaTrade is a straightforward and fully digital process. To start, visit the AvaTrade website and click the ‘Register Now’ button. You will need to choose between a real or demo account. For a real account, enter your personal information including your name, email, phone number, address, and date of birth. Additionally, provide details about your trading experience and knowledge. Once you have filled in the required information, set a password, select your trading platform, and choose your account currency. Opening an Account After registration, you will need to verify your identity to comply with KYC (Know Your Customer) regulations. This involves uploading a copy of your ID (such as a passport or driver’s license) and a recent utility bill or bank statement showing your current address. The verification process is usually quick, allowing you to deposit funds and begin trading within minutes. AvaTrade requires a minimum deposit of $100, making it accessible to most traders. The platform offers various account types, including retail, corporate, Islamic, and demo accounts to cater to different trading needs. How to Buy Your First Cryptocurrency To buy your first cryptocurrency on AvaTrade, follow these steps:

Log in to your AvaTrade account.
Deposit funds into your account by selecting the ‘Deposit’ icon, choosing your preferred payment method, and following the on-screen instructions.
Once your account is funded, navigate to the cryptocurrency trading section.
Select the cryptocurrency you wish to trade from the available options.
Enter the amount you wish to invest and set any desired stop-loss or take-profit levels.
Confirm your trade to execute it.

AvaTrade offers trading in 13 major cryptocurrencies and the Crypto10 index, providing a variety of options for your trading strategies.

Security

AvaTrade takes security very seriously to ensure the safety of its clients’ funds and personal information. The platform is regulated by multiple financial authorities around the world, including the Central Bank of Ireland, the Australian Securities and Investments Commission (ASIC), and the Financial Services Commission (FSC) in Japan. This extensive regulatory oversight ensures that AvaTrade adheres to strict financial standards and practices. Additionally, AvaTrade employs advanced encryption technology to protect user data and secure transactions. The platform also offers negative balance protection, ensuring that clients cannot lose more than their account balance. Overall, AvaTrade’s commitment to security and regulatory compliance makes it a trustworthy and reliable choice for traders.

Pros

1. Strong Regulatory Oversight: AvaTrade is regulated by multiple top-tier financial authorities, including the Central Bank of Ireland, ASIC, and the FSC, ensuring high standards of operation and client protection.
2. Advanced Encryption Technology: The platform uses advanced encryption methods to protect users' personal and financial data, ensuring secure transactions and safeguarding against cyber threats.
3. Negative Balance Protection: AvaTrade offers negative balance protection, ensuring that traders cannot lose more than their deposited funds, providing an additional layer of security and peace of mind.

Cons

1. No Two-Factor Authentication (2FA): Unlike some competitors, AvaTrade does not offer two-factor authentication for account login, which could enhance the security of user accounts.
2. Limited Information on Insurance: While AvaTrade is regulated and follows strict security protocols, there is limited information on whether client funds are insured against broker insolvency, which may concern some traders.

Is AvaTrade Legit?

Yes, AvaTrade is a legitimate and reputable online trading platform. It is regulated by multiple top-tier financial authorities, including the Central Bank of Ireland, the Australian Securities and Investments Commission (ASIC), the Financial Sector Conduct Authority (FSCA) in South Africa, the Financial Services Agency (FSA) in Japan, and the Abu Dhabi Global Market (ADGM) in the Middle East . This extensive regulatory oversight ensures that AvaTrade adheres to stringent financial standards and practices, providing a secure environment for traders.

Regulation

AvaTrade operates under the jurisdiction of several regulatory bodies worldwide, ensuring compliance with regional laws and protecting client interests. The main regulators include:

Central Bank of Ireland: Ensures financial stability and compliance within the European Union.
ASIC (Australia): Regulates financial services to protect consumers and maintain market integrity.
FSCA (South Africa): Oversees financial markets and safeguards investor rights.
FSA and FFAJ (Japan): Ensure proper conduct in financial markets.
ADGM (Middle East): Provides regulatory oversight for financial entities in Abu Dhabi .

Is AvaTrade Safe?

AvaTrade employs robust security measures to protect client funds and personal information. These include advanced encryption technologies and secure payment gateways. The platform also offers negative balance protection, ensuring that traders cannot lose more than their account balance. This feature is crucial for managing risk, especially when trading volatile instruments like cryptocurrencies . Additionally, AvaTrade’s long track record since its establishment in 2006 and its regulation by multiple authorities are strong indicators of its reliability and stability . However, it’s worth noting that AvaTrade is not listed on any stock exchange and does not disclose financial information publicly, which might be a consideration for some investors .

Conclusion

AvaTrade is a well-regulated and secure trading platform, making it a trustworthy choice for traders. Its adherence to high regulatory standards, combined with advanced security measures, ensures a safe trading environment. While the lack of a banking license and public financial disclosures might be a downside, the platform’s extensive regulatory oversight and protective features like negative balance protection offer significant reassurance for traders.

Customer service

AvaTrade offers comprehensive customer service and support to ensure that traders receive the assistance they need. The broker provides support through multiple channels, including live chat, phone, and email. Live chat is particularly responsive, with typical response times under a minute, making it ideal for urgent inquiries. Phone support is also available and generally answers within a few minutes, although response times can vary. Email support is reliable, with most queries being addressed within a day. The customer support team is multilingual, catering to a diverse global clientele, and is available 24/5, covering most of the trading week. Despite its strengths, AvaTrade’s customer service is not available 24/7, which could be a limitation for traders needing support during weekends. However, the quality of the support provided is high, with knowledgeable and helpful representatives who can assist with a wide range of issues, from technical problems to account-related queries. Additionally, AvaTrade offers an extensive FAQ section and a variety of educational resources on its website to help traders find answers independently. Overall, AvaTrade’s customer service is robust and effective, though extending support hours to 24/7 would further enhance its service.

Pros

1. Multilingual Support: AvaTrade offers customer service in multiple languages, catering to a global clientele and ensuring effective communication for traders from different regions.
2. Quick Live Chat Response: The live chat feature is highly responsive, often providing assistance within a minute, making it ideal for urgent inquiries and real-time support.
3. Comprehensive Educational Resources: AvaTrade provides extensive educational materials and a detailed FAQ section, helping traders to find answers and learn independently, which complements the direct customer support.

Cons

Read more about customer service in AvaTrade

Customer Service at AvaTrade

Customer Support: AvaTrade provides comprehensive customer support through multiple channels to assist traders with any issues they may encounter. Support is available via live chat, phone, and email. The live chat function is particularly responsive, often providing assistance within a minute, making it ideal for urgent inquiries. Phone support is also reliable, with average wait times of a few minutes, though this can vary. Email support typically responds within a day, offering detailed answers to more complex queries. The customer support team is multilingual, catering to a diverse global clientele and ensuring that language barriers do not hinder effective communication. Reputation and Customer Feedback: AvaTrade has a strong reputation in the trading community, with generally positive feedback from users. Many traders appreciate the platform’s ease of use, the variety of trading instruments available, and the helpfulness of the customer support team. Reviews often highlight the comprehensive educational resources provided by AvaTrade, which are valuable for both novice and experienced traders. However, some users have noted the absence of 24/7 customer support as a drawback, especially for those trading in different time zones. Overall, the platform is well-regarded for its reliability and user-friendly experience. Methods of Contact: Traders can contact AvaTrade customer support through several methods:

Live Chat: Accessible via the AvaTrade website and offers quick responses.
Phone: Available for direct, immediate assistance. Contact numbers are provided for various regions to ensure localized support.
Email: Suitable for detailed inquiries that may require more comprehensive answers. Email support usually responds within 24 hours.

Response Time: The response time for AvaTrade’s customer support varies by the method of contact. Live chat is the fastest, typically responding within a minute. Phone support also provides quick assistance, generally within a few minutes, though this can vary. Email support is reliable but slower, with responses typically arriving within 24 hours. While the support team is available 24/5, the lack of 24/7 availability can be a limitation for traders who need assistance during weekends. Additional Considerations: For traders seeking prompt and effective support, AvaTrade’s customer service is generally satisfactory. The multilingual support team enhances accessibility, and the range of contact methods ensures that traders can choose the most convenient option for their needs. However, traders should be aware of the 24/5 availability and plan their support queries accordingly. AvaTrade also offers a comprehensive FAQ section and educational resources on its website, which can be useful for resolving common issues and improving trading knowledge independently.

Is AvaTrade Right for You?

Looking for a Regulated and Trustworthy Platform: If you prioritize security and regulatory oversight, AvaTrade is a solid choice. It is regulated by multiple authorities worldwide, including the Central Bank of Ireland and ASIC, providing a secure trading environment for your investments.
Interested in Trading a Variety of Cryptocurrencies: AvaTrade offers access to 13 cryptocurrencies and the Crypto10 index, making it suitable for traders who want to diversify their crypto portfolio. If you seek a platform with a broad selection of popular digital assets like Bitcoin, Ethereum, and Ripple, AvaTrade can meet your needs.
Prefer Comprehensive Customer Support: AvaTrade’s customer service is available 24/5 through multiple channels, including live chat, phone, and email, ensuring you can get help when needed. If you value quick and multilingual support, AvaTrade’s responsive and helpful customer service team will enhance your trading experience.

Threenvest score

4,5

Fees

Regulated

ASIC

Available cryptocurrencies

11 (CFDs)

On the crypto broker website

Threenvest score

4,9

Fees

Regulated

SEC, FCA

Available cryptocurrencies

4 (BTC, ETH…) (CFDs)

XTB

Threenvest score

4,8

Fees

Regulated

FCA, KNF

Available cryptocurrencies

9 (CFDs)

Available cryptocurrencies and countries available

AvaTrade offers a selection of 13 cryptocurrencies for trading, including major ones like Bitcoin, Ethereum, and Ripple. The platform also features the Crypto10 index, which tracks the top 10 cryptocurrencies by market capitalization. However, AvaTrade does not provide trading for some less popular cryptocurrencies, limiting options for those seeking a broader range of assets.
Regarding geographical availability, AvaTrade is accessible to clients from most countries worldwide, with notable exceptions including the United States, Canada, Belgium, and Iran. These restrictions are due to regulatory issues, meaning residents of these countries will need to look for alternative platforms for their cryptocurrency trading needs .

Main cryptocurrencies available

Bitcoin
Ethereum
Bitcoin Cash
Bitcoin Gold
Dash
Litecoin
Stellar
NEO
EOS
Chainlink
Uniswap
Miota
Ripple

Main countries where you can open an account

United Kingdom
Ireland
Australia
Japan
South Africa
United Arab Emirates
Israel
Germany
France
Italy

FAQs

1. Is AvaTrade a regulated platform?

Yes, AvaTrade is regulated by several reputable authorities, including the Central Bank of Ireland, ASIC in Australia, and the Financial Sector Conduct Authority in South Africa, ensuring a secure trading environment.

2. What cryptocurrencies can I trade on AvaTrade?

AvaTrade offers 13 cryptocurrencies, including major ones like Bitcoin, Ethereum, Ripple, and Bitcoin Cash, as well as the Crypto10 index, which tracks the top 10 cryptocurrencies by market capitalization.

3. Can I open an account with AvaTrade from my country?

AvaTrade is available in many countries worldwide, including the United Kingdom, Ireland, Australia, Japan, and South Africa. However, it does not accept clients from the United States, Canada, Belgium, Iran, and several other countries.

4. How can I contact AvaTrade customer support?

You can reach AvaTrade customer support via live chat, phone, and email. Their support is available 24/5, ensuring assistance during trading hours.

5. What are the trading fees and costs on AvaTrade?

AvaTrade charges spreads on trades, with no commissions. There are also overnight financing fees for positions held overnight and inactivity fees after three months of inactivity.

6. Does AvaTrade offer a demo account?

Yes, AvaTrade provides a free demo account that allows you to practice trading with virtual funds, helping you to familiarize yourself with the platform and develop your trading strategies without any financial risk.

7. What payment methods are accepted for deposits and withdrawals?

AvaTrade supports various payment methods, including credit/debit cards, bank transfers, and several e-wallets. Withdrawals are processed promptly, usually within 1-3 business days, depending on the method used.

Final opinion on AvaTrade

AvaTrade stands out as a reputable and well-regulated broker, offering a secure platform for trading a variety of cryptocurrencies. With regulatory oversight from authorities such as the Central Bank of Ireland and ASIC in Australia, traders can feel confident in the safety of their investments. The platform provides access to 13 major cryptocurrencies, including Bitcoin and Ethereum, as well as the innovative Crypto10 index. AvaTrade’s user-friendly interface and robust customer support, available 24/5 via multiple channels, enhance the overall trading experience. Additionally, the availability of a free demo account makes it an excellent choice for beginners looking to practice trading without financial risk.

However, AvaTrade does have some limitations compared to other exchanges. The platform is not available to residents of several major countries, including the United States and Canada, which restricts access for many potential traders. Furthermore, the range of supported cryptocurrencies, while including key assets, is smaller than that of some competitors offering a broader selection. Inactivity fees and the absence of 24/7 customer support are other areas where AvaTrade could improve. Overall, for those within its supported regions, AvaTrade presents a solid and reliable option for cryptocurrency trading, especially for those who value regulatory security and a straightforward trading environment. At Threenvest, we find AvaTrade to be a commendable choice for both new and experienced traders, despite these few shortcomings.

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.

Alejandro Borja Fuentes

Economist | Cryptocurrency exchange analyst

The author of the review

Alejandro Borja is an accomplished economist with a distinguished career spanning various facets of the financial industry. His academic journey began with a degree in Economics, laying the foundation for his deep understanding of financial markets.

Over the years, Alejandro has honed his skills by working with some of the largest financial media outlets, analyzing and reporting on economic trends and investment opportunities. His expertise in financial analysis has made him a respected voice in the economic community.