Comparison of Crypto.com vs Luno [ 2024 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Crypto.com vs Luno comparison!

Your expert: Alejandro Borja

Crypto.com

Your expert: Xavier Tarrasó

Luno

Main points

Fees

≈ 0,075%

Earns

Customer service

4/5

≤0,10%

Fees

Earns

4/5

Customer service

Recommended for

Beginners

Yes

Trading

Yes

Passive income

Buy and hold

Yes

Beginners

Trading

Passive income

Yes

Buy and hold

Comparison of fees

Rating

4.5 – Low fees with additional rewards for using the native token.

3.8 – Reasonable fees with strong local support in emerging markets.

Level

≈ 0,075%

≤0,10%

Brief explanation

Crypto.com offers a competitive and transparent fee structure that is designed to accommodate both novice and experienced traders. The platform charges a tiered fee system based on the trading volume over a 30-day period, encouraging active trading with lower fees for higher volumes. Maker fees start low and can decrease with increased trading activity, while taker fees remain competitive within the industry. Additionally, Crypto.com offers fee reductions for users who hold and use their native CRO token, providing an extra incentive to engage with the platform’s ecosystem. This fee system not only enhances trading efficiency but also ensures that traders can maximize their profits while minimizing costs.

Luno operates with a transparent and competitive commission structure that varies based on the type of transaction and the user’s activity level. For trading, Luno typically charges a tiered fee, which decreases as the user’s monthly trading volume increases, incentivizing high-frequency traders with lower rates. The fees for buying and selling cryptocurrencies are calculated either as a percentage of the transaction amount or as a flat rate, depending on the currency and payment method used. Deposit fees vary by payment method, with options like bank transfers often being free, while credit or debit card transactions may incur higher fees. Withdrawal fees also vary, generally depending on the network fees of the cryptocurrency being withdrawn and the urgency of the transaction. This fee structure is designed to be straightforward, allowing users to easily understand the costs associated with their trading and financial movements on the platform.

Crypto.com

Security Methods: Crypto.com places a high emphasis on security, employing a multi-layered approach that includes cold storage for all cryptocurrencies, a dedicated security team, and the use of HSMs and multi-signature keys. This comprehensive security infrastructure minimizes the risk of hacks and unauthorized access, making it a secure choice for handling digital assets.
Possible Regulation: The platform is known for its strong compliance with global financial regulations. Crypto.com is registered with and regulated by leading financial authorities, which ensures that they adhere to strict rules and regulations, enhancing their credibility and reliability in the cryptocurrency market.
Reputation and Reviews: Crypto.com enjoys a positive reputation in the crypto community, evidenced by favorable reviews across multiple platforms. The platform is often praised for its broad range of services and the ease of use, which has helped it to build a loyal user base.
Trading Volume and Liquidity: The exchange is known for its high trading volume and liquidity, which ensures that users can execute trades quickly and at desired prices without significant price slippage. This makes it an attractive option for both casual traders and experienced investors.
Number of Users: With over 10 million users globally, Crypto.com’s large user base not only reflects its popularity but also contributes to its liquidity and network effect. A large and growing user base often indicates a trusted and well-utilized platform in the cryptocurrency world.

Luno

Year Founded: Since its inception in 2013, Luno has built a long-standing reputation in the cryptocurrency market. This longevity serves as a testament to its resilience and adaptability in the ever-evolving crypto landscape.
Security Methods: Luno prioritizes the security of its users' assets through robust security protocols, including state-of-the-art encryption and secure storage measures. These efforts ensure that users' investments are protected from external threats and vulnerabilities.
Possible Regulation: Luno’s commitment to regulatory compliance in each market it operates in reinforces its reputation as a trustworthy platform. By adhering to local financial regulations and guidelines, Luno provides a secure trading environment that aligns with legal standards.
Reputation and Reviews: The platform has garnered positive feedback from users globally, reflected in its favorable reviews across various consumer platforms. This positive reputation highlights user satisfaction with Luno's services and its effectiveness in meeting trader needs.
Trading Volume and Liquidity: Luno maintains a healthy trading volume and liquidity, ensuring that users can execute trades efficiently without significant price slippage. This reliability in trading performance makes Luno a preferred option for many traders looking to buy and sell cryptocurrencies.

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Account Minimum

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And 1% fee on all cryptocurrency trades.

Direct link to the website

Product selection

Native token

Token CRO (Crypto.com Coin)

Earns

NFT marketplace

Yes

Cripto/debit card

Yes

Full name

Foris DAX Asia Pte Ltd

Luno Pte Ltd.

Regulation

Regulated in Malta

Regulated in Singapur y Sudáfrica

Year founded

2016

2013

Founder

Kris Marszalek

Marcus Swanepoel

Payment methods

Transfers

Yes

Mastercard

Yes

Wire transfer

Yes

Card

Yes

Comparative table

Crypto.com	FEATURES	Luno
Offers a low minimum trade amount, making it accessible for beginners and casual investors.	Minimum Trade	Luno allows small minimum trades, making it accessible for beginners to start with lower amounts.
Competitive fees with discounts available for higher volume trades and CRO token holders.	Trading and Transaction Fees	Luno’s fees are competitive but can vary by region and payment method, which may impact cost efficiency for some users.
Supports a wide range of cryptocurrencies, catering to both popular and niche market interests.	Number of Cryptocurrencies	Luno offers a selection of the most popular cryptocurrencies but has a more limited range compared to larger exchanges.
Extensive range of trading pairs available, offering great flexibility in trading strategies.	Crypto-to-Crypto Trading Pairs	Luno provides a few crypto-to-crypto trading pairs, focusing more on fiat to crypto transactions which limits trading strategies.
The website provides clear information, though it can be overwhelming for new users.	Website Transparency	The Luno website provides clear information on fees, policies, and company details, although some users may seek more depth in certain areas.
Crypto.com excels with its extensive benefits and ease of use, making it one of the top choices for a crypto exchange card.	Credit/Debit Card	The Luno card effectively integrates with their service offering, providing convenience and accessibility for in-store purchases while also facilitating easy conversion from crypto to fiat. This feature enhances user experience by expanding the usability of cryptocurrencies in everyday life. However, availability may vary by region, which is why it doesn’t achieve a perfect score.
Provides secure storage options with offline cold storage and a proprietary hot wallet.	Storage Offering	Luno excels in secure cryptocurrency storage solutions, offering integrated wallets with advanced security measures.
Offers competitive staking options and rewards, enhancing investment returns for users.	Staking and Rewards	Currently, Luno has limited options for staking and rewards, which could be an area for future development to enhance user returns.
Highly functional and user-friendly interfaces on both mobile and desktop platforms.	Mobile App and Desktop	Luno’s mobile app and desktop platform are highly user-friendly, offering intuitive navigation and robust functionality for all user levels.
Customer support is available but response times can be slow and may affect user satisfaction.	Customer Service	Luno provides competent customer service with multiple channels for support, though response times can occasionally extend during high demand periods.
Flexible deposit and withdrawal policies with multiple methods available, but can improve on speed.	Deposit and Withdraw	Deposits and withdrawals are generally smooth with Luno, supporting various methods, though some users might face delays depending on their region.

Key features

Analysis tools

Advanced charting, technical analysis tools

Basic charting tools

Mobile APP

Yes

Security

High 4,9/5

High 4,5/5

Additional features

Crypto debit card, staking, Crypto Earn program, Crypto.com Pay

Savings wallets, fiat on/off ramps, staking, educational resources

Anonymity

Key points

Available cryptocurrencies

150+

10+

User-friendliness

Crypto.com is known for its user-friendly interface, making it an excellent choice for beginners. The platform is simple to navigate, and the process of buying and selling cryptocurrencies is straightforward.

Luno offers a user-friendly platform that is easy to navigate, making it suitable for beginners. The interface is designed to facilitate a smooth trading experience with all necessary features easily accessible.

Value for money

Offers excellent value for money with low trading fees, a wide range of financial products, and rewards for using its native token.

Provides decent value for money with competitive fees and a user-friendly platform, making it a good choice for beginners and emerging market users.

Countries of operation

Global, including United States, Canada, United Kingdom, Australia, Germany

South Africa, Nigeria, Indonesia, Malaysia, Europe

Best for

Great for all types of investors, from beginners to advanced traders, due to its low fees, wide range of financial products, and rewards.

Ideal for beginners and emerging market users looking for a user-friendly platform with competitive fees.

Base currencies available

USD, EUR, GBP, BTC, USDT, CRO

ZAR, NGN, MYR, IDR, EUR, BTC

Account

Trading

Crypto.com provides a comprehensive platform with a wide range of cryptocurrencies, competitive fees, and additional services like a debit card and staking. However, its interface can be complex for beginners.

Luno is a user-friendly exchange popular in emerging markets, offering easy fiat integration and a decent range of cryptocurrencies. It has competitive fees but lacks advanced trading tools.

Deposit and withdrawal

Crypto.com offers a comprehensive range of deposit and withdrawal methods, including bank transfers, credit/debit cards, and cryptocurrencies. Withdrawals are processed efficiently, usually within a day, with minimal fees .

Luno is user-friendly, offering easy fiat and cryptocurrency deposit methods. Withdrawals are processed efficiently, with competitive fees.

Account opening process

Crypto.com offers a user-friendly and seamless account opening process. Users need to provide personal information, complete KYC verification, and the process is typically completed within a day. It’s secure and efficient.

Luno offers an easy and quick account registration process. Users need to provide personal information and verify their identity. The process is fully digital and typically takes less than a day to complete.

KYC required?

Yes

Customer Service

Crypto.com offers comprehensive customer support through email, live chat, and a help center. Support is available 24/7, and the response times are quick, ensuring users get timely assistance.

Luno offers support through email and live chat. The response time is quick, and the support team is available 24/7, making it reliable for users needing immediate help.

Security

Crypto.com provides robust security with 2FA, encryption, and cold storage. It is regulated by several financial authorities, making it a highly secure platform for investors .

Luno ensures security through 2FA, encryption, and cold storage. It is regulated by multiple financial authorities, providing a secure environment for investors.

Which of these exchanges is for you?

Alejandro Borja

At Threenvest, our comprehensive review of Crypto.com reveals a platform that is robust, versatile, and tailored to meet the needs of a diverse user base—from beginners making their first cryptocurrency purchase to seasoned traders engaging in complex trading strategies. Crypto.com stands out in the competitive landscape of cryptocurrency exchanges with its extensive range of services, including a wide array of cryptocurrencies, advanced trading features, and the innovative Crypto.com Visa Card, which bridges the gap between digital and traditional finance. This integration of crypto functionality into everyday financial activities sets it apart from many other platforms, offering users a practical way to use their crypto assets in the real world. However, while Crypto.com excels in offering a secure environment and a broad spectrum of financial products, it does have areas where improvement could enhance user experience. New users might find the platform’s interface and the plethora of features daunting, a common issue that could be mitigated with more tailored educational resources and a simplified user interface. Furthermore, the heavy reliance on its native CRO token to unlock the best trading fees and rewards might not appeal to everyone. In comparison to other major exchanges, Crypto.com provides a unique blend of features but could improve its accessibility and reduce its dependency on specific cryptocurrencies. At Threenvest, we recognize Crypto.com as a significant player in the crypto space, capable of delivering exceptional value to its users, yet we also acknowledge the importance of continuous improvement in user engagement and platform intuitiveness.

Xavier Tarrasó

As an expert on our website, I recommend Luno for newcomers venturing into the world of cryptocurrencies. Its user-friendly interface and robust educational resources make it an excellent starting point. However, more experienced traders might find the platform’s limited advanced trading features and crypto-to-crypto pairs a bit restrictive. If you’re just getting started or prefer a straightforward, secure trading environment, Luno is a solid choice to consider.

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How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.