Comparison of Phemex vs Zebpay [ 2024 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Phemex vs Zebpay comparison!

Your expert: Alejandro Borja

Phemex

Your expert: Xavier Tarrasó

Zebpay

Main points

Fees

0,10%

Earns

Customer service

3/5

0,10%/0,25%

Fees

Yes

Earns

3/5

Customer service

Recommended for

Beginners

Trading

Yes

Passive income

Buy and hold

Yes

Beginners

Yes

Trading

Yes

Passive income

Yes

Buy and hold

Comparison of fees

Rating

4.1 – Low fees with a focus on derivatives trading.

3.9 – Competitive fees with strong local support in India, Australia, and Singapore.

Level

0,10%

0,10%/0,25%

Brief explanation

Phemex implements a transparent and competitive commission structure, which is one of its standout features. The platform offers zero-fee spot trading for premium members, a unique model that encourages active trading and enhances affordability. For non-premium users, the fees remain competitive with the industry average. The fees for futures trading are also attractively low, with maker and taker fees structured to incentivize liquidity provision on the platform. This setup allows traders to manage their costs effectively, which is especially beneficial in a market where margins can be tight.

ZebPay’s fee structure is designed to be transparent and straightforward, aiming to accommodate both new and regular traders. The exchange charges a set percentage fee on each trade, with the specific rates varying depending on the type of transaction and the assets involved. Additionally, there are fees for withdrawals, which vary by cryptocurrency. It’s important for users to review the fee schedule carefully to understand how these costs might impact their trading activities, especially for those who plan frequent trades or large withdrawals.

Phemex

Robust Security Measures: Phemex employs comprehensive security protocols, including cold wallet storage, two-factor authentication, and advanced encryption technology to protect user assets and data.
High Trading Volume and Liquidity: With significant daily trading volumes, Phemex offers high liquidity, facilitating quick and efficient execution of trades without significant price slippage.
Transparent Withdrawal and Deposit Policies: Phemex provides clear and concise policies regarding withdrawals and deposits, ensuring users understand the terms of service and any associated fees clearly.
Strong Reputation and Positive Reviews: Since its launch, Phemex has built a strong reputation in the cryptocurrency community, supported by positive user reviews that praise its reliability, customer service, and platform stability.
Effective Customer Service: Phemex offers responsive and helpful customer support, ensuring that users' queries and issues are addressed promptly, which is crucial for maintaining trust and user satisfaction.

Read phemex review

Zebpay

Year Founded: Established in 2014, ZebPay has a longstanding presence in the cryptocurrency exchange industry, which helps build trust among its users through years of operation and experience.
Security Methods: ZebPay emphasizes strong security protocols, including two-factor authentication and a unique 'Disable Outgoing Transactions' feature, enhancing the safety of user assets against unauthorized access.
Reputation and Reviews: Over the years, ZebPay has maintained a positive reputation in the markets it serves, backed by user testimonials and reviews that praise its reliability and user-friendly interface.
Customer Service: ZebPay offers responsive customer support, which is a critical trust factor for users, especially those new to cryptocurrency trading. Quick and helpful customer service improves user experience and satisfaction.
Trading Volume and Liquidity: While not the largest in the world, ZebPay's trading volume is sufficient for its operational regions, providing users with enough liquidity to execute trades efficiently, which is particularly important for beginner traders looking to make quick transactions.

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Product selection

Native token

Earns

Yes

NFT marketplace

Cripto/debit card

Full name

Phemex Financial Pte. Ltd.

Zeb IT Service Pvt Ltd

Regulation

Not regulated

Regulated in the India

Year founded

2019

2014

Founder

Jack Tao

Mahin Gupta, Saurabh Agrawal, Sandeep Goenka

Payment methods

Transfers

Yes

Mastercard

Yes

Wire transfer

Yes

Card

Yes

Comparative table

Phemex	FEATURES	Zebpay
Phemex allows trading with relatively low minimums, making it accessible for beginners who wish to start small.	Minimum Trade	ZebPay allows for small minimum trades, accommodating beginners who may want to start with modest amounts.
Offers competitive fees with several fee-free options for premium members, though slightly higher for regular users.	Trading and Transaction Fees	Fees are on the higher side, which could be a deterrent for frequent traders seeking cost efficiency.
Supports a wide range of cryptocurrencies, providing ample trading opportunities for users.	Number of Cryptocurrencies	Offers major cryptocurrencies, suitable for beginners but limited for those seeking diverse portfolios.
Extensive selection of trading pairs, allowing users to diversify their trading strategies.	Crypto-to-Crypto Trading Pairs	Limited trading pairs available; sufficient for starters but not for advanced trading strategies.
The website provides essential information, although some users may find details on fees and terms could be clearer.	Website Transparency	Provides clear information on fees, policies, and trading processes, making it trustworthy for new users.
Phemex does not provide an exchange card for in-store purchases. It focuses on trading features and derivatives.	Credit/Debit Card	While ZebPay excels in various areas, the lack of an exchange card limits the flexibility and convenience for users looking to spend cryptocurrency directly in stores or to benefit from such transactions.
Offers secure cold storage options, enhancing safety for user funds against potential cyber threats.	Storage Offering	Offers secure storage options with enhanced security measures, providing peace of mind for users.
Provides staking options with competitive rewards, though options are more limited compared to specialized staking platforms.	Staking and Rewards	Provides staking options, but rewards and options are not as competitive as other platforms.
Both the mobile app and desktop platform are highly user-friendly and robust, suitable for trading on the go.	Mobile App and Desktop	Both mobile and desktop platforms are user-friendly and highly functional, suitable for trading on the go.
Generally responsive customer service with multiple channels available, but some reports of delayed responses during peak times.	Customer Service	Generally responsive and helpful, contributing to a positive user experience.
Offers multiple deposit and withdrawal methods, but some users have experienced delays and higher fees for certain methods.	Deposit and Withdraw	Streamlined deposit and withdrawal processes, though fees can be a concern for some users.

Key features

Analysis tools

Advanced charting tools, technical analysis

Basic charting tools

Mobile APP

Security

High 4,9/5

High 4,6/5

Additional features

Margin trading, futures trading, staking, Phemex Earn

Staking, recurring buys, ZebPay Earn, OTC trading

Anonymity

Yes

Key points

Available cryptocurrencies

Primarily derivatives, few direct cryptocurrencies

20+

User-friendliness

Phemex provides a user-friendly platform that is easy to navigate, making it suitable for beginners. The interface is designed to facilitate a smooth trading experience with all necessary features easily accessible.

ZebPay features an intuitive and user-friendly interface that is easy to navigate, making it suitable for beginners. The platform focuses on providing a seamless trading experience.

Value for money

Offers good value for money with competitive fees and advanced trading features, suitable for both retail and institutional traders.

Delivers good value for money with competitive fees and a wide range of supported cryptocurrencies, making it an affordable choice for Indian users.

Countries of operation

Global, including United States, Canada, United Kingdom, Australia, Germany

India, Australia, Singapore

Best for

Suitable for both retail and institutional traders interested in derivatives trading with competitive fees and advanced features.

Best for Indian, Australian, and Singaporean investors seeking a reliable platform with competitive fees and a wide range of supported cryptocurrencies.

Base currencies available

USD, BTC, USDT

INR, BTC

Account

Trading

Phemex offers extensive trading options including spot, margin, and futures trading. It provides advanced tools suitable for experienced traders but might be overwhelming for beginners.

ZebPay is a popular exchange in India, offering a user-friendly platform and easy fiat integration. It supports a decent range of cryptocurrencies but has higher fees compared to some other exchanges.

Deposit and withdrawal

Phemex supports multiple deposit and withdrawal methods, including bank transfers and crypto. Withdrawals are processed efficiently, with low fees.

ZebPay is a popular exchange in India, offering easy fiat and cryptocurrency deposit methods. Withdrawals are processed efficiently, with competitive fees.

Account opening process

Phemex offers a seamless and fully digital account opening process. Users need to submit personal information and verify their identity. The process is quick and usually completed within a day.

ZebPay offers an easy and quick account registration process. Users need to submit personal details and verify their identity. The process is fully digital and typically takes less than a day to complete.

KYC required?

Yes

Customer Service

Phemex offers extensive customer support through email, live chat, and a help center. Support is available 24/7, and the response times are quick, ensuring users get timely assistance.

ZebPay offers extensive customer support via email, live chat, and phone. The support team is responsive and available 24/7, making it reliable for users in India.

Security

Phemex provides extensive security measures, including 2FA and cold storage. However, it is not regulated by major financial authorities, which might be a concern for some users.

ZebPay offers robust security features, including 2FA, encryption, and cold storage. It is regulated by Indian authorities, providing a secure environment for investors.

Which of these exchanges is for you?

Alejandro Borja

As one of the experts reviewing cryptocurrency exchanges on our website, I find Phemex to be a highly compelling choice for traders. The platform impresses with its robust security features and a wide array of trading options, catering to both newcomers and seasoned traders. Personally, I appreciate the platform’s user-friendly interface and the fact that it offers high liquidity, which is crucial for executing trades swiftly and efficiently. I would recommend Phemex to anyone looking to dive into the world of cryptocurrency trading, especially those who value security and a diverse range of trading instruments.

Xavier Tarrasó

As a cryptocurrency market analyst, I find ZebPay to be a reliable choice, especially for those just starting out in the crypto world. Its user-friendly interface and robust security measures provide a safe and straightforward environment for trading. However, I would advise users to consider their trading needs carefully, especially if they are interested in a wider variety of cryptocurrencies or lower trading fees. ZebPay excels in customer service and ease of use, making it a commendable option for beginners.

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How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.