IG Review 2024

Autor

Revisor

Last update: 4 months ago

Our veredict

IG is well-regarded for its broad selection of tradable financial instruments, robust trading platform, and strong regulatory framework. This broker stands out in the cryptocurrency trading space primarily due to its competitive spreads and a wide array of crypto CFD offerings. Traders interested in diversifying their investments across various asset classes, including cryptocurrencies, will find IG’s platform both accessible and comprehensive. Moreover, IG’s commitment to providing educational resources and analytical tools can significantly benefit beginners who are eager to learn and navigate through volatile crypto markets effectively.

However, there are limitations. While IG offers a robust trading environment, the platform can be complex for newcomers, potentially overwhelming them with its advanced features. Additionally, the crypto offerings are limited to CFDs, meaning traders do not own the actual cryptocurrencies but rather speculate on their price movements. This might not be suitable for those looking to own digital assets directly. Furthermore, the customer service has received mixed reviews, suggesting some users may find support lacking. Thus, while IG is commendable for experienced traders seeking a dynamic trading environment, novices may face a steep learning curve and should weigh these considerations carefully.

Pros

Cons

4,9

Threenvest Score

Fees

Average 3,4/5

Regulated

FCA, ASIC

With the confidence of Threenvest

Year Founded IG was founded in 1974, giving it a long-standing reputation and extensive experience in the trading industry. This longevity demonstrates its stability and reliability as a trading platform.

Number of Users IG serves over 239,000 clients worldwide, reflecting its widespread acceptance and trust among traders. A large user base often indicates a platform’s credibility and reliability.

Security Methods IG employs top-tier security measures, including two-factor authentication (2FA), encryption protocols, and segregated client funds, ensuring that user data and assets are well-protected.

Reputation and Reviews IG has consistently received positive reviews and high ratings from users and industry experts alike. Its commitment to transparency, customer service, and innovative tools has earned it numerous awards and recognitions.

Regulation IG is regulated by several top financial authorities, including the UK’s Financial Conduct Authority (FCA), the Australian Securities and Investments Commission (ASIC), and the Monetary Authority of Singapore (MAS). These stringent regulatory standards provide additional assurance of its legitimacy and trustworthiness.

Best Crypto Brokers

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To better understand our editorial guidelines and the investment methodology that supports our ratings, you can explore the information in our editorial policy.

About IG

What is IG?

IG is a leading online trading platform that specializes in Contracts for Difference (CFDs) and provides access to a wide range of financial markets, including cryptocurrencies. As a well-regulated broker, IG offers a secure environment for trading and is suitable for both beginners and experienced traders.

Background and History

Founded in 1974, IG has grown to become one of the largest CFD providers in the world. It is headquartered in London and operates globally, serving clients in over 16 countries. IG was one of the first brokers to offer online trading and continues to innovate with its robust trading platform and diverse range of markets.

Founders

IG was founded by Stuart Wheeler, a British financier and political activist. Wheeler’s vision was to create a trading platform that made financial markets accessible to individual traders. Over the years, IG has maintained its commitment to innovation and client satisfaction, becoming a trusted name in the financial industry.

Fun Facts and Headlines

IG was the first company to introduce online trading for retail clients in the UK.
The platform offers more than 17,000 markets, including indices, forex, commodities, and cryptocurrencies.
IG has received numerous awards for its trading platform, customer service, and educational resources.

Cryptocurrencies and CFDs

IG provides CFD trading on a range of cryptocurrencies, allowing traders to speculate on price movements without owning the actual digital assets. This includes popular cryptocurrencies like Bitcoin, Ethereum, and Litecoin. CFDs offer the advantage of leverage, enabling traders to control larger positions with a smaller amount of capital. However, it also means higher risk, as losses can exceed deposits.

By offering a combination of innovative trading tools, educational resources, and a secure trading environment, IG stands out as a reliable choice for those looking to trade cryptocurrencies and other financial instruments.

Why Choose IG?

Choosing IG as your cryptocurrency trading platform offers several compelling advantages. First and foremost, IG’s long-standing reputation in the trading industry, established since 1974, provides a level of trust and reliability that is hard to match. Its regulation by top-tier financial authorities like the FCA, ASIC, and MAS ensures that your funds and personal information are secure, giving you peace of mind when trading cryptocurrencies.

Furthermore, IG’s user-friendly platform is designed to cater to both beginners and experienced traders. The comprehensive educational resources available on the platform help new traders understand the intricacies of cryptocurrency trading and develop effective trading strategies. IG’s robust trading tools and features, such as advanced charting and analytical tools, empower traders to make informed decisions and maximize their trading potential.

Lastly, IG offers a diverse range of trading instruments, including CFDs on popular cryptocurrencies like Bitcoin and Ethereum. This allows traders to speculate on price movements without owning the actual assets, offering flexibility and the opportunity to trade both rising and falling markets. Additionally, the ability to leverage positions can enhance trading opportunities, though it is important to manage this carefully due to the increased risk. Overall, IG’s combination of security, user-friendly features, and comprehensive educational support makes it a strong choice for anyone looking to trade cryptocurrencies.

Where it falls short

Complex Fee Structure: One of the main drawbacks of IG is its complex fee structure. The platform charges various fees, including spreads, overnight funding fees, and inactivity fees, which can be confusing for new traders. To improve, IG could simplify its fee structure and provide clearer, more transparent information on all charges. Offering more competitive and straightforward pricing could make IG more attractive to potential users.

Limited Cryptocurrency Selection: IG’s selection of cryptocurrencies is somewhat limited compared to other platforms. While it offers CFDs on popular cryptocurrencies like Bitcoin and Ethereum, it lacks a broader range of altcoins that some traders might be interested in. To address this, IG could expand its cryptocurrency offerings to include a wider variety of digital assets. This would cater to the growing interest in emerging cryptocurrencies and attract a more diverse group of traders.

Features	Explanation
Minimum Trade	IG's low minimum trade size makes it accessible for beginners looking to start small.
Trading and Transaction Fees	While IG offers competitive spreads, its fee structure can be confusing and relatively high due to additional charges.
Number of Cryptocurrencies	IG provides a limited selection of cryptocurrencies, focusing primarily on major coins like Bitcoin and Ethereum.
Crypto-to-Crypto Trading Pairs	The platform mainly supports crypto-to-fiat trading, with fewer options for trading between different cryptocurrencies.
Website Transparency	IG excels in transparency, providing clear and detailed information about fees, regulations, and trading options.
Credit/Debit Card
Storage Offering	IG does not offer dedicated crypto wallets, as it focuses on CFD trading rather than actual cryptocurrency ownership.
Staking and Rewards	There are no staking or reward programs for holding cryptocurrencies on IG.
Mobile App and Desktop	Both the mobile app and desktop platform are well-designed, offering advanced trading tools and features.
Customer Service	IG provides responsive and helpful customer service through various channels, including phone, email, and live chat.
Deposit and Withdraw	IG offers multiple deposit and withdrawal methods, though some may incur fees, and processing times can vary.

Xavier Tarrasó

EIP and Cryptocurrency Investor

As an expert on our website, I would recommend IG for its robust and secure trading platform. IG’s long-standing reputation, coupled with its strong regulatory oversight, makes it a reliable choice for cryptocurrency trading. The platform’s user-friendly interface and comprehensive educational resources are perfect for beginners, while the advanced trading tools cater to more experienced traders. However, it’s important to be aware of the complex fee structure and limited selection of cryptocurrencies. Overall, IG is a solid option for those looking to trade cryptocurrencies through a well-established broker.

Fees

IG’s commission structure for cryptocurrency trading primarily involves spreads and overnight funding fees. When trading CFDs on cryptocurrencies, IG charges a spread, which is the difference between the buy and sell price. This spread varies depending on the cryptocurrency being traded. For example, spreads for Bitcoin and Ethereum are typically lower due to higher liquidity, while smaller altcoins may have wider spreads. Additionally, IG charges an overnight funding fee if positions are held open past a certain time. This fee is based on the size of the position and the duration it is held. Unlike some exchanges, IG does not charge a direct commission per trade, making the spread the primary cost to consider. However, traders should be aware of the potential for overnight fees to accumulate if positions are held long-term. Overall, while IG’s fee structure can seem complex due to the combination of spreads and overnight funding fees, it remains competitive for those who trade actively and manage their positions effectively.

Pros

Competitive spreads: IG offers tight spreads on major cryptocurrencies, which can reduce trading costs for active traders.
Transparent fee structure: IG provides clear and detailed information about all potential fees, helping traders make informed decisions.
No minimum deposit: IG allows users to start trading without a hefty initial investment, making it accessible for beginners.

Cons

Trading Commissions

IG does not charge direct commissions on cryptocurrency trades. Instead, the primary cost for traders is the spread, which is the difference between the buy and sell price. This spread varies depending on the cryptocurrency and market conditions. For example, spreads for highly liquid cryptocurrencies like Bitcoin and Ethereum are generally tighter, making them more cost-effective for frequent trading. In contrast, less liquid altcoins may have wider spreads, reflecting their higher risk and volatility.

Hidden Commissions

One of the more hidden costs is the overnight funding fee, which applies when positions are held open past the daily cut-off time (usually 10 PM GMT). This fee is essentially the cost of leverage and is calculated based on the size of the position and the interest rate for the borrowed funds. For instance, if you hold a leveraged position in Bitcoin overnight, you’ll incur this funding cost, which can add up significantly if positions are held long-term.

Detailed Analysis

Spreads: IG offers competitive spreads, particularly for major cryptocurrencies. For Bitcoin, the spread might be as low as 0.6%, which is competitive compared to other platforms. For Ethereum, it might be slightly higher but still within a reasonable range. These competitive spreads make IG attractive for active traders who enter and exit positions frequently.
Overnight Funding Fees: These fees can be substantial, especially if positions are leveraged and held over multiple days. The overnight funding rate typically consists of the relevant interbank rate plus a fixed percentage. For example, if the interbank rate is 0.5% and IG adds 2.5%, the total overnight fee would be 3% annualized, divided by 365 for the daily rate.
Other Costs: IG also charges an inactivity fee of $12 per month if no trading activity is conducted for two years, which is relatively reasonable compared to some competitors who may charge after just a few months of inactivity.

Putting It in Context

Compared to other platforms, IG’s fee structure is relatively transparent, though the combination of spread and overnight fees can be complex for new traders to fully understand. For example, while platforms like Binance may offer lower trading fees, they also require users to handle their own wallets and navigate more complex trading environments. In contrast, IG’s all-in-one platform simplifies the trading process, despite its higher costs for holding positions overnight.

Conclusion

Overall, IG provides a competitive fee structure for active traders who do not hold positions overnight. The lack of direct trading commissions and competitive spreads on major cryptocurrencies are significant advantages. However, the overnight funding fees can become a considerable expense for those who hold leveraged positions over the long term. For traders looking for a secure and regulated platform with a straightforward trading experience, IG remains a strong choice, provided they manage their positions actively to minimize overnight costs.

Product selection

IG primarily focuses on CFD trading, providing access to various financial instruments, including forex, indices, commodities, and cryptocurrencies. The platform allows traders to speculate on price movements without owning the underlying assets, offering flexibility and leverage options. IG’s cryptocurrency CFD offerings include major cryptocurrencies like Bitcoin, Ethereum, and Litecoin, among others. IG also offers a robust mobile app and desktop platform, enabling traders to manage their accounts and execute trades from anywhere. The platform includes advanced charting tools, real-time data, and customizable interfaces, enhancing the overall trading experience. Additionally, IG provides extensive educational resources, including webinars, tutorials, and market analysis, helping traders to improve their skills and make informed decisions. The platform also features a demo account, allowing users to practice trading strategies without risking real money.

Pros

Wide range of cryptocurrencies: IG offers a broad selection of cryptocurrencies for trading, catering to diverse investment interests.
Strong security measures: IG ensures the safety of user funds and personal information with robust security protocols.
Advanced trading tools: The platform provides sophisticated tools and resources for both novice and experienced traders.

Cons

IG Exchange Services and Products

Leveraged Tokens: IG does not offer leveraged tokens, focusing instead on CFDs that allow traders to leverage their positions. This is a key product for those looking to maximize their exposure with less capital, though it comes with increased risk.
Mobile App: IG offers a highly-rated mobile app available on both iOS and Android platforms. The app provides a full suite of trading tools, including real-time charts, customizable watchlists, and instant trade execution, making it convenient for traders to manage their portfolios on the go.
Desktop Platform: The IG desktop platform is robust and user-friendly, featuring advanced charting tools, a wide range of technical indicators, and seamless integration with third-party tools like MetaTrader 4 (MT4). This makes it suitable for both novice and experienced traders.
Educational Resources: IG excels in providing educational materials, including webinars, tutorials, and detailed market analysis. These resources help traders at all levels improve their trading strategies and stay informed about market trends.
Demo Account: IG offers a free demo account, allowing users to practice trading with virtual funds. This feature is particularly beneficial for beginners who want to hone their skills without risking real money.
CFD Trading: IG’s core offering is CFD trading, covering a wide range of markets such as forex, commodities, indices, and cryptocurrencies. This allows traders to speculate on price movements without owning the underlying assets.
Staking and Rewards: IG does not provide staking or rewards programs. The platform focuses primarily on CFD trading rather than offering features typically found on dedicated cryptocurrency exchanges.
API Access: For advanced traders, IG offers API access, allowing for the development of custom trading applications and automated trading strategies. This feature supports sophisticated trading activities and integration with other financial software.
Customer Support: IG provides strong customer support through various channels, including phone, email, and live chat. This ensures that traders can get help whenever they need it, enhancing the overall trading experience.
Research and Analysis: The platform provides extensive research and market analysis, including daily updates, expert insights, and real-time news. These tools help traders make informed decisions and stay ahead of market movements.
Leverage and Margin Trading: IG offers leverage on CFD trades, enabling traders to control larger positions with a smaller amount of capital. This can amplify both gains and losses, making it essential for traders to use leverage cautiously.
Deposit and Withdrawal Methods: IG supports multiple deposit and withdrawal methods, including bank transfers, credit/debit cards, and electronic wallets like PayPal. This flexibility makes it easy for traders to manage their funds.
Promotions and Bonuses: IG occasionally offers promotions and bonuses for new and existing clients. These can include reduced spreads, cash bonuses, or referral incentives, adding extra value for traders.
Regulation and Security: IG is regulated by top-tier financial authorities such as the FCA, ASIC, and MAS, ensuring high standards of security and transparency. Client funds are kept in segregated accounts, providing additional protection.
Market Variety: IG provides access to over 17,000 markets, including indices, commodities, forex, and cryptocurrencies. This extensive range allows traders to diversify their portfolios and explore various trading opportunities.

Overall, IG’s comprehensive suite of products and services makes it a versatile platform for traders. Its focus on CFD trading, combined with advanced tools and strong regulatory oversight, ensures a reliable and robust trading environment.

Account opening

Opening an account with IG is straightforward and fully digital, making it accessible for users around the globe. The process begins with a simple online application where you need to provide your personal details, including your name, address, and contact information. You will also be required to answer questions about your financial status and trading experience to ensure compliance with regulatory requirements. The entire application process can typically be completed within a few minutes. Once the initial application is submitted, the next step involves verifying your identity and residence. This is done by uploading a copy of a government-issued ID (such as a passport or driver’s license) and a proof of address (like a utility bill or bank statement). IG usually reviews and approves applications quickly, often within one business day, allowing you to start trading as soon as possible. With no minimum deposit required, the account opening process at IG is designed to be user-friendly and efficient, catering to both beginners and experienced traders.

Pros

Cons

Detailed Account Opening Process for IG

How to Sign Up on IG

Visit IG’s Website: Navigate to the IG homepage and click on the “Create Account” or “Sign Up” button.
Enter Personal Information: Fill out the form with your full name, email address, country of residence, and contact number.
Set Up Login Details: Create a secure username and password for your IG account.
Complete the Application Form: Provide additional details such as your date of birth, address, and employment status.
Answer Trading Questions: Respond to a few questions about your financial status, trading experience, and knowledge of trading instruments. This step ensures that IG tailors its services to your needs.
Verify Your Identity: Upload a photo or scanned copy of your ID (passport, driver’s license) and a proof of residence (utility bill or bank statement). This step is necessary to comply with regulatory requirements and enhance the security of your account.

Opening an Account

Once you submit the required information, IG will review your application. If all details are correct and your documents are verified, your account will typically be approved within one business day. IG offers several account types:

Standard Account: Provides access to all markets and products, suitable for most traders.
Swap-Free Account: Designed for traders who require an account that complies with Islamic law, eliminating swap fees on overnight positions.
Corporate Account: Offers advanced features for businesses and professional traders.

Buying Your First Cryptocurrency

Fund Your Account: Deposit funds into your IG account using various methods like bank transfer, credit/debit card, or electronic wallets such as PayPal.
Access the Trading Platform: Log in to your account and open the IG trading platform.
Select a Cryptocurrency: Choose from the available cryptocurrencies, such as Bitcoin or Ethereum.
Place an Order: Decide whether you want to buy (go long) or sell (go short). Enter the amount you wish to trade, review the order details, and confirm your transaction.

Account Types

IG offers multiple account types to cater to different trading needs:

Standard Account: Ideal for most traders, offering a comprehensive range of markets and products.
Swap-Free Account: Suitable for those who require an account that adheres to Islamic principles.
Corporate Account: Designed for businesses, providing advanced trading tools and features.

How to Use IG

IG’s platform is user-friendly and designed to accommodate both beginners and experienced traders. Utilize its advanced charting tools, real-time data, and educational resources to make informed trading decisions.

Registration and KYC

Completing the Know Your Customer (KYC) procedures is crucial for complying with regulatory standards and securing your account. Accurate and complete documentation will expedite the verification process.

How to Deposit Money

Log in to Your Account: Access your IG account and navigate to the ‘Deposit’ section.
Select a Payment Method: Choose from various methods, including bank transfer, credit/debit card, or e-wallets like PayPal.
Enter the Deposit Amount: Specify the amount you wish to deposit and follow the prompts to complete the transaction. Deposits are typically processed quickly, allowing you to start trading without delay.

By following these steps, you can efficiently open an account with IG, deposit funds, and begin trading cryptocurrencies and other financial instruments on a secure and user-friendly platform.

Security

IG Broker is known for its robust security measures, making it a reliable choice for cryptocurrency traders concerned about the safety of their funds and personal information. The platform is regulated by top-tier financial authorities, including the Financial Conduct Authority (FCA) in the UK and the Australian Securities and Investments Commission (ASIC). These regulations ensure that IG adheres to strict standards regarding the protection of client funds and transparency in its operations. Additionally, IG offers negative balance protection, ensuring that traders cannot lose more money than they have deposited, which adds an extra layer of security. To further enhance security, IG employs advanced encryption technologies to protect user data during transactions and interactions on the platform. They also utilize segregated client accounts, which means that client funds are kept separate from the company’s operating funds, reducing the risk of financial mismanagement. Despite these comprehensive security measures, it’s essential for users to practice good personal security habits, such as enabling two-factor authentication and regularly updating passwords, to maximize their protection while trading on IG.

Pros

Cons

Is IG Legit?

Yes, IG is a legitimate and highly reputable trading platform. Founded in 1974, it has grown to become one of the world’s largest and most established brokers, known for its reliability and security. IG is regulated by several top-tier financial authorities, ensuring a high level of trust and safety for its users.

Regulation

IG is regulated by multiple top-tier financial authorities, including:

Financial Conduct Authority (FCA) in the UK
Australian Securities and Investments Commission (ASIC)
Monetary Authority of Singapore (MAS)
Commodity Futures Trading Commission (CFTC) in the USA
Financial Markets Authority (FMA) in New Zealand

These regulations ensure that IG adheres to strict standards of financial security, transparency, and customer protection.

Licensing

IG holds licenses from several regulatory bodies, allowing it to operate legally in multiple jurisdictions. This extensive licensing network underscores its commitment to maintaining the highest standards of regulatory compliance and client protection.

Is IG Safe?

Yes, IG is considered very safe for trading. The broker employs numerous security measures to protect user data and funds. This includes advanced encryption technologies, secure servers, and stringent access controls.

Security Methods

Two-Factor Authentication (2FA): IG uses 2FA to enhance account security, requiring users to verify their identity through a secondary method in addition to their password.
Data Encryption: All data transmitted between users and the platform is encrypted using industry-standard encryption protocols.
Segregated Client Funds: IG keeps client funds separate from its own operating funds, ensuring that user money is protected even if the company encounters financial difficulties.
Regular Audits: IG undergoes regular audits by independent third parties to ensure compliance with regulatory standards and internal policies.

History of Security

IG has a long history of providing secure and reliable trading services. It has successfully navigated various financial crises over the decades, demonstrating its resilience and commitment to protecting its clients.

Why It Is a Secure Crypto Exchange

Regulatory Oversight: IG’s operations are closely monitored by multiple top-tier regulators, which helps to prevent fraudulent activities and ensure compliance with financial laws.
Negative Balance Protection: This feature ensures that clients cannot lose more money than they have deposited, protecting them from significant losses during highly volatile market conditions.
Investor Compensation Scheme: Depending on the jurisdiction, IG clients may be eligible for compensation schemes that provide additional protection for their investments in the event of broker insolvency.

Conclusion

IG is a secure and reliable trading platform, well-regulated by top-tier financial authorities. It employs robust security measures to protect user data and funds, making it a trustworthy choice for trading cryptocurrencies and other financial instruments. With its long history, regulatory compliance, and advanced security features, IG provides a safe environment for both new and experienced traders.

Customer service

IG Broker provides a comprehensive customer service experience designed to meet the needs of both novice and experienced traders. Their support team is accessible through various channels including live chat, phone, and email. The live chat feature is particularly useful for quick queries and immediate assistance, while phone support offers a more personalized touch for complex issues. Email support, although slightly slower, is effective for detailed inquiries and provides a written record of communications. IG also offers an extensive Help and Support section on their website, which includes FAQs, guides, and tutorials to help users navigate the platform and resolve common issues independently. In terms of customer satisfaction, IG Broker generally receives positive reviews from its user base. Many traders appreciate the platform’s user-friendly interface, comprehensive educational resources, and the efficiency of the customer support team. The ability to get quick responses via live chat and phone is often highlighted as a significant advantage. Additionally, the platform’s extensive regulatory oversight and security measures contribute to a strong sense of trust among users. However, there are areas where IG could improve. Some users have reported that the customer service response times can be inconsistent, especially during peak trading hours. While the platform provides ample educational materials, beginners might still find the learning curve steep without more guided support. Additionally, the lack of 24/7 customer service can be a drawback for traders in different time zones or those trading during off-hours.

Pros

Multiple support channels: IG offers various ways to contact customer service, including live chat, phone, and email, providing flexibility for users.
Efficient live chat and phone support: Quick responses via live chat and phone support are highly appreciated by users for immediate assistance.
Comprehensive help resources: The platform has an extensive Help and Support section with FAQs, guides, and tutorials, aiding users in resolving issues independently.

Cons

Customer Service at IG Broker

Customer Support

IG Broker offers a comprehensive customer support system designed to cater to the needs of both novice and experienced traders. Their support team is accessible through various channels including live chat, phone, and email. The live chat feature is particularly useful for quick queries and immediate assistance, while phone support offers a more personalized touch for complex issues. Email support, although slightly slower, is effective for detailed inquiries and provides a written record of communications. Additionally, IG provides an extensive Help and Support section on their website, which includes FAQs, guides, and tutorials to help users navigate the platform and resolve common issues independently.

Reputation and Customer Feedback – What Do Users Have to Say?

IG Broker generally receives positive reviews from its user base. Many traders appreciate the platform’s user-friendly interface, comprehensive educational resources, and the efficiency of the customer support team. The ability to get quick responses via live chat and phone is often highlighted as a significant advantage. Users also commend the platform’s extensive regulatory oversight and security measures, which contribute to a strong sense of trust and reliability. However, some users have pointed out that the response times can be inconsistent, especially during peak trading hours. Despite these occasional issues, the overall feedback suggests that IG’s customer service is robust and reliable.

Methods of Contact

IG Broker provides multiple methods for contacting their customer service team, ensuring that users can get the help they need in a way that suits them best:

Live Chat: Ideal for quick queries and immediate assistance.
Phone Support: Offers a more personalized service for complex issues. The phone support is available in various languages to cater to a global user base.
Email Support: Suitable for detailed inquiries that may require a written record of the communication.
Help and Support Section: Includes FAQs, guides, and tutorials to help users find answers to common issues independently.

Response Time

The response time for IG Broker’s customer service varies depending on the method of contact and the time of day:

Live Chat: Typically provides immediate responses, though wait times can increase during peak trading hours.
Phone Support: Generally quick, with wait times usually under a few minutes, although this can vary during busy periods.
Email Support: Responses are usually provided within 24 hours, making it a reliable option for non-urgent inquiries.

Additional Considerations

For traders, especially those new to the platform or to trading in general, the availability and quality of customer support are crucial. IG’s extensive Help and Support section is a valuable resource, offering a wealth of information that can help users solve many issues on their own. However, for more urgent or complex problems, the live chat and phone support options are essential.
It’s also worth noting that while IG provides robust customer service, the lack of 24/7 support can be a limitation for traders in different time zones or those who trade during off-hours. Users should plan their inquiries accordingly to ensure they can receive the support they need without significant delays.

Overall, IG Broker’s customer service is well-rounded, with multiple contact methods and generally positive user feedback. The platform’s commitment to regulatory compliance and security further enhances its reputation, making it a trustworthy option for traders seeking reliable support.

Is IG Right for You?

Comprehensive Trading Tools and Resources: If you are looking for a trading platform that offers a wide range of cryptocurrencies, advanced trading tools, and extensive educational resources, IG Broker is an excellent choice. The platform is equipped with sophisticated charting tools, real-time market data, and various order types, catering to both beginners and experienced traders. IG’s user-friendly interface and comprehensive help section make it easy for new traders to get started and learn the basics of trading.
Strong Regulatory Oversight and Security: IG Broker is heavily regulated by top-tier financial authorities, including the Financial Conduct Authority (FCA) in the UK and the Australian Securities and Investments Commission (ASIC). This regulatory oversight ensures that IG adheres to strict standards regarding the protection of client funds and transparency in its operations. Additionally, IG offers robust security measures, including advanced encryption and negative balance protection, which provide a safe trading environment for users.
Flexible and Accessible Customer Support: If having access to reliable customer support is crucial for you, IG Broker excels in this area. With multiple contact methods such as live chat, phone, and email, you can easily reach out for help when needed. The platform’s extensive Help and Support section, along with the efficient live chat and phone support, ensures that you can get quick and effective assistance for any issues that may arise. However, it’s important to note that customer support is not available 24/7, so planning your inquiries during business hours is advisable.

These points highlight the strengths of IG Broker in terms of trading tools, regulatory oversight, security, and customer support, helping you determine if it aligns with your trading needs and preferences.

Threenvest score

4,9

Fees

Average 3,4/5

Regulated

FCA, ASIC

Available cryptocurrencies

11 (CFDs)

On the crypto broker website

Threenvest score

4,8

Fees

Low 4,7/5

Regulated

FCA, KNF

Available cryptocurrencies

9 (CFDs)

Naga

Threenvest score

4,7

Fees

Regulated

CySEC

Available cryptocurrencies

7 (CFDs)

Available cryptocurrencies and countries available

Available Cryptocurrencies and Countries on IG Broker

IG Broker offers an impressive range of over 80 cryptocurrencies for trading, catering to a wide variety of investment preferences. Some of the key cryptocurrencies available on the platform include Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), and Bitcoin Cash (BCH). This extensive selection makes IG an attractive option for traders looking to diversify their crypto portfolios.
However, certain cryptocurrencies are not available on IG Broker. Notable exclusions include privacy-focused coins like Monero (XMR) and Zcash (ZEC), which are often subject to stricter regulatory scrutiny.
In terms of geographical availability, IG Broker serves clients from numerous countries around the world, including the UK, Australia, Germany, France, and Singapore. Despite its broad reach, there are important regions where IG does not offer its services. Notably, residents of the United States, Canada, and Japan are restricted from opening accounts on IG Broker due to regulatory limitations.

This broad but selective availability ensures that IG Broker can maintain high standards of regulatory compliance while offering a diverse range of trading options to its global clientele.

Main cryptocurrencies available

Bitcoin (BTC)
Ethereum (ETH)
Ripple (XRP)
Litecoin (LTC)
Bitcoin Cash (BCH)
Cardano (ADA)
Polkadot (DOT)
Chainlink (LINK)
Stellar (XLM)
Dogecoin (DOGE)
Solana (SOL)
Uniswap (UNI)
Aave (AAVE)
Shiba Inu (SHIB)
Avalanche (AVAX)
Polygon (MATIC)
Algorand (ALGO)
VeChain (VET)
Cosmos (ATOM)
Tezos (XTZ)

Main countries where you can open an account

United Kingdom
Australia
Germany
France
Spain
Italy
Netherlands
Singapore
Sweden
Norway
Ireland
Portugal
Switzerland
Belgium
Denmark
Finland
New Zealand
Austria
Luxembourg
United Arab Emirates

FAQs

1. Can I trade cryptocurrencies on IG Broker?

Yes, IG Broker offers a wide range of over 80 cryptocurrencies for trading, including popular ones like Bitcoin, Ethereum, and Litecoin. This extensive selection allows traders to diversify their portfolios and take advantage of various market opportunities.

2. Is IG Broker safe and regulated?

IG Broker is highly regulated by top-tier financial authorities such as the Financial Conduct Authority (FCA) in the UK and the Australian Securities and Investments Commission (ASIC). These regulations ensure that IG adheres to strict standards regarding client fund protection and operational transparency.

3. What are the deposit and withdrawal options on IG Broker?

IG Broker provides multiple deposit and withdrawal options, including bank transfers, credit/debit cards, and e-wallets. Deposits are typically processed instantly, while withdrawals can take between one to three business days, depending on the method used. Note that certain withdrawal methods may incur fees.

4. How can I contact IG Broker's customer support?

IG Broker offers several methods to contact their customer support team, including live chat, phone, and email. The live chat feature is ideal for quick queries, while phone support offers personalized assistance for more complex issues. Email support is available for detailed inquiries and typically responds within 24 hours.

5. What are the trading fees and commissions on IG Broker?

IG Broker charges competitive spreads on cryptocurrency trades, which are the main cost for traders. There are no commissions on crypto trades, but there may be other fees such as overnight financing costs and inactivity fees. It’s important to review the fee structure on IG’s website for detailed information.

6. Can residents of the United States open an account with IG Broker?

No, residents of the United States cannot open an account with IG Broker due to regulatory restrictions. Similarly, residents of other countries like Canada, Japan, and Iran are also unable to open accounts with IG.

7. How do I open an account with IG Broker?

Opening an account with IG Broker is straightforward and fully digital. You need to complete an online application, provide personal and financial information, and upload identity verification documents. The process is typically completed within one business day, allowing you to start trading quickly.

Final opinion on IG

IG Broker stands out as a formidable option for cryptocurrency traders, offering a comprehensive platform with over 80 cryptocurrencies and advanced trading tools that cater to both beginners and experienced traders. The platform’s strong regulatory oversight by top-tier authorities like the FCA and ASIC ensures a high level of security and trustworthiness, making it a reliable choice in the often volatile crypto market. Additionally, IG’s user-friendly interface, coupled with robust educational resources, helps new traders navigate the complexities of cryptocurrency trading with confidence. Compared to other exchanges, IG’s transparency in fee structure and competitive spreads provide a cost-effective trading environment.

However, there are areas where IG Broker could improve. The absence of 24/7 customer support can be a limitation for traders in different time zones or those who need immediate assistance during off-hours. Furthermore, while IG offers an extensive range of cryptocurrencies, it lacks certain privacy coins and has restrictions on account openings in several countries, including the United States and Canada. Despite these limitations, IG Broker remains a strong contender in the crypto trading space. At Threenvest, we believe that its blend of security, comprehensive features, and user support makes it a compelling choice for many traders looking to engage in the cryptocurrency market.

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.

Alejandro Borja Fuentes

Economist | Cryptocurrency exchange analyst

The author of the review

Alejandro Borja is an accomplished economist with a distinguished career spanning various facets of the financial industry. His academic journey began with a degree in Economics, laying the foundation for his deep understanding of financial markets.

Over the years, Alejandro has honed his skills by working with some of the largest financial media outlets, analyzing and reporting on economic trends and investment opportunities. His expertise in financial analysis has made him a respected voice in the economic community.