Comparison of Bitpanda vs Xeggex [ 2024 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Bitpanda vs Xeggex comparison!

Your expert: Alejandro Borja

Bitpanda

Investing risks losing your money

Your expert: Xavier Tarrasó

Xeggex

Investing risks losing your money

Main points

Fees

0,10%/1,49%

Earns

Customer service

4/5

0,30%/0,40%

Fees

Earns

3/5

Customer service

Recommended for

Beginners

Yes

Trading

Passive income

Buy and hold

Yes

Beginners

Trading

Passive income

Yes

Buy and hold

Comparison of fees

Rating

3.8 – Reasonable fees with some additional costs for non-crypto trading.

3.9 – Competitive fees with additional benefits for high-volume trading.

Level

0,10%/1,49%

0,30%/0,40%

Brief explanation

Bitpanda’s fee structure is designed to be transparent and straightforward, which benefits users by making it easy to understand the costs associated with trading and transactions. The platform charges a variety of fees, including trading fees, withdrawal fees, and deposit fees, although deposits in some methods like bank transfers may be free. Trading fees vary depending on the asset and can be slightly higher compared to some competitors, typically around 1.49% for buying and selling cryptocurrencies. This is offset somewhat by the convenience and range of services Bitpanda offers, including the ability to trade precious metals alongside digital assets. Overall, while the fees are not the lowest in the market, the high level of service and security provided by Bitpanda may justify the costs for many users.

Xeggex structures its commission system to be straightforward and competitive within the industry. The exchange charges a basic trading fee, which is tiered based on the user’s trading volume over a 30-day period, rewarding more active traders with lower fees. Additionally, Xeggex applies withdrawal fees, which vary by cryptocurrency but generally align with network transaction costs to ensure fees remain reasonable. This transparent fee structure helps users plan their trading activities without unexpected costs.

Bitpanda

Year Founded: Established in 2014, Bitpanda has been operational for nearly a decade, providing it ample time to build a robust platform and gain extensive industry experience. Its longevity is a testament to its reliability and the trust it has cultivated among its users.
Number of Users: Bitpanda serves over a million users, demonstrating widespread acceptance and trust within the cryptocurrency community. A large user base not only reflects customer satisfaction but also adds to the platform's liquidity and overall market stability.
Security Methods: Bitpanda employs state-of-the-art security measures including SSL encryption, two-factor authentication (2FA), and cold storage of funds. These practices ensure that user assets are protected against unauthorized access and potential cyber threats.
Possible Regulation: Adhering strictly to European regulations, Bitpanda is compliant with the stringent legal standards required within the EU. This compliance ensures that the platform operates with transparency and accountability, further establishing its credibility.
Reputation and Reviews: Bitpanda boasts positive reviews and a strong reputation within the financial technology community. It has been recognized for its user-friendly interface, comprehensive educational resources, and responsive customer service, all of which contribute to its high customer satisfaction ratings.

Read bitpanda review

Xeggex

Security Methods: Xeggex has implemented robust security measures including two-factor authentication and end-to-end encryption to safeguard user information and assets. This commitment to security is paramount in gaining user trust.
Year Founded: Being established in a period of rapid digital currency expansion, Xeggex has a foundation that aligns with modern cryptographic standards and evolving market needs. The timing of its launch reflects an understanding of market trends and user demands.
Reputation and Reviews: Although relatively new, Xeggex has quickly gained a positive reputation among users for its user-friendly interface and effective customer support. Positive reviews often highlight the ease of use and reliability.
Customer Service: Xeggex places a strong emphasis on customer support with options for real-time assistance. This responsiveness to user needs enhances its trustworthiness and reliability as a service provider.
Withdrawal and Deposit Policies: The exchange maintains clear and concise policies regarding withdrawals and deposits, ensuring transparency and reliability in financial transactions, which builds additional trust among its users.

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Product selection

Native token

Earns

NFT marketplace

Cripto/debit card

Full name

Bitpanda GmbH

Unknown

Regulation

Regulated in Austria

Not regulated

Year founded

2014

2021

Founder

Eric Demuth, Paul Klanschek, Christian Trummer

Unknown

Payment methods

Transfers

Yes

Mastercard

Yes

Wire transfer

Yes

Card

Yes

Comparative table

Bitpanda	FEATURES	Xeggex
Bitpanda allows small minimum trades, making it accessible for beginners to start with little capital.	Minimum Trade	Xeggex allows for relatively low minimum trades, making it accessible for beginners to start small.
Fees are competitive, though crypto deposit fees could be improved.	Trading and Transaction Fees	The fees are competitive but could be improved to better match or undercut industry leaders.
Bitpanda supports a solid range of over 350 cryptocurrencies, suitable for most traders.	Number of Cryptocurrencies	Offers a wide range of cryptocurrencies, providing good options for diversified trading.
Offers a decent selection of trading pairs, but more could be added, especially on Bitpanda Pro.	Crypto-to-Crypto Trading Pairs	Supports numerous trading pairs, facilitating versatile trading strategies.
High level of transparency regarding fees, security measures, and company information.	Website Transparency	The website provides essential information, though some areas could benefit from greater detail regarding policies and operations.
The Bitpanda Card offers seamless integration with the platform, providing flexibility and convenience for everyday spending and access to various benefits like cashback and easy conversion between different asset types.	Credit/Debit Card	Xeggex lacks an exchange card, missing an opportunity for added convenience and benefits for its users.
Provides secure storage solutions, including cold storage, although it lacks a dedicated user-controlled wallet.	Storage Offering	Provides secure storage solutions with an emphasis on safety, though it lacks some advanced features found in specialized wallets.
Offers staking options and rewards through the Bitpanda Ecosystem Token (BEST), adding value for users.	Staking and Rewards	Offers basic staking options and rewards which are attractive but not as competitive as some other exchanges.
Both mobile and desktop platforms are highly user-friendly and well-designed, offering a seamless experience.	Mobile App and Desktop	Both the mobile app and desktop platform are well-designed, offering intuitive navigation and a seamless trading experience.
Customer service is generally praised for its responsiveness and helpfulness, though availability could improve.	Customer Service	Responsive and helpful, but there are occasional delays during peak times.
Bitpanda supports multiple deposit and withdrawal methods, but could improve by removing deposit fees.	Deposit and Withdraw	Processes are straightforward with reasonable limits and fees, though improvements could be made in processing times.

Key features

Analysis tools

Basic charting tools

Mobile APP

Security

High 4,9/5

High 4,6/5

Additional features

Stocks and ETFs trading, metals trading, savings plans, Bitpanda Pro exchange

Margin trading, staking, Xeggex Earn, fiat on/off ramps

Anonymity

Yes

Key points

Available cryptocurrencies

50+

100+

User-friendliness

Bitpanda is known for its clean and intuitive interface, making it an excellent choice for beginners. The platform is easy to navigate, and the process of buying and selling cryptocurrencies is straightforward.

Xeggex offers a user-friendly platform that is easy to navigate, making it suitable for beginners. The interface is designed to facilitate a smooth trading experience with all necessary features easily accessible.

Value for money

Offers good value for money with competitive fees and a wide range of financial products, making it suitable for both beginners and experienced traders.

Offers good value for money with competitive fees and a user-friendly platform, making it suitable for both beginners and experienced traders.

Countries of operation

Austria, Germany, Switzerland, France, Spain

United States, Canada, United Kingdom, Australia, Germany

Best for

Great for European investors looking for a user-friendly platform with a wide range of financial products and competitive fees.

Suitable for both beginners and experienced traders seeking a user-friendly platform with competitive fees.

Base currencies available

EUR, CHF, GBP, USD, TRY

Multiple including USD, BTC

Account

Trading

Bitpanda is user-friendly and supports a wide range of cryptocurrencies. It is particularly good for European users, offering easy fiat integration and competitive fees. However, it lacks some advanced trading tools.

Xeggex focuses on providing a secure and user-friendly platform with a decent range of cryptocurrencies. It offers competitive fees but lacks some advanced trading features.

Deposit and withdrawal

Bitpanda offers a variety of deposit options, including bank transfers, credit/debit cards, and e-wallets. Withdrawals are processed within a day, with competitive fees .

Xeggex supports various deposit and withdrawal methods, including bank transfers and cryptocurrencies. Withdrawals are processed efficiently, with low fees.

Account opening process

Bitpanda offers a seamless and user-friendly account opening process. Users need to provide personal information, verify their identity, and typically, the account is approved within a day.

Xeggex offers a seamless and fully digital account opening process. Users need to provide personal information and verify their identity. The process is quick and usually completed within a day.

KYC required?

Yes

Customer Service

Bitpanda provides extensive support through email, live chat, and a help center. The response time is quick, and support is available 24/7, making it reliable for users globally.

Xeggex offers customer support via email and live chat. The response time is quick, but the support team is not available 24/7, which may be a drawback for some users.

Security

Bitpanda offers comprehensive security measures, including 2FA, encryption, and cold storage. It is regulated by Austrian authorities, ensuring high security for investors.

Xeggex provides strong security with 2FA and encryption. Despite its robust security measures, the platform is not regulated by top-tier financial authorities, which could be a concern for some investors.

Which of these exchanges is for you?

Alejandro Borja

As an expert at Threenvest, I highly recommend Bitpanda for investors seeking a versatile and user-friendly platform, especially those based in Europe. Bitpanda’s broad range of assets from cryptocurrencies to precious metals, combined with its intuitive interface, makes it an excellent choice for both newcomers and seasoned traders. However, do consider the platform’s regional availability and fee structure to ensure it aligns with your investment strategies and geographic location.

Xavier Tarrasó

As an expert on our website, I highly recommend Xeggex for newcomers in the cryptocurrency space. Its intuitive interface and diverse cryptocurrency offerings make it a standout choice for those starting their trading journey. However, if you’re an advanced trader, you might find the analytical tools a bit limited. Overall, Xeggex presents a solid option with its focus on security and user-friendly design, making it worth considering in your search for a reliable exchange.

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How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.