Comparison of Bitstamp vs Pionex [ 2024 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Bitstamp vs Pionex comparison!

Your expert: Alejandro Borja

Bitstamp

Your expert: Xavier Tarrasó

Pionex

Main points

Fees

≤0,30%

Earns

Yes

Customer service

4/5

0.05%

Fees

Yes

Earns

3/5

Customer service

Recommended for

Beginners

Yes

Trading

Yes

Passive income

Yes

Buy and hold

Yes

Beginners

Yes

Trading

Yes

Passive income

Yes

Buy and hold

Comparison of fees

Rating

4.1 – Reasonable fees with discounts for high-volume trading.

4.0 – Competitive fees with additional benefits for automated trading.

Level

≤0,30%

0.05%

Brief explanation

Bitstamp structures its commission fees to accommodate both high-volume traders and casual users effectively. The platform utilizes a tiered pricing model based on the 30-day trading volume, making it highly competitive within the cryptocurrency exchange market. For lower volumes, the fees start at 0.50% per trade and can decrease to as low as 0.0% for substantial trading volumes, making it especially attractive to frequent traders. This fee structure not only enhances trading flexibility but also encourages more significant trading activity by reducing costs as users climb the tiers.

Pionex’s trading fee structure is notably competitive, designed to cater to both frequent and casual traders. The platform charges a flat trading fee of 0.05% per transaction, which applies to both makers and takers. This fee rate is among the lowest in the cryptocurrency exchange industry, making Pionex an attractive option for traders looking to minimize costs while maximizing returns. Additionally, the integration of trading bots at no extra cost enhances the value, as these bots can execute trades automatically based on predefined strategies, further optimizing trading expenses for users.

Bitstamp

Year Founded: Bitstamp's establishment in 2011 makes it one of the oldest cryptocurrency exchanges in operation, demonstrating long-term industry resilience and reliability. This longevity supports trust as it indicates sustained compliance with regulatory changes and evolving market dynamics over more than a decade.
Security Methods: Bitstamp employs robust security measures including multi-sig technology, cold storage of assets, and comprehensive hot wallet insurance. These practices significantly reduce the risk of theft and fraud, ensuring a secure trading environment for users' funds.
Regulation: Bitstamp was one of the first cryptocurrency exchanges to be licensed in Europe, receiving approval as a fully regulated payment institution in Luxembourg. This regulatory oversight assures users of Bitstamp’s commitment to adhering to strict financial and legal standards, enhancing its trustworthiness.
Reputation and Reviews: Over the years, Bitstamp has maintained a strong reputation for reliability and integrity. Positive reviews often highlight its user-friendly platform and responsive customer service, bolstering confidence among both new and experienced traders in the cryptocurrency community.
Trading Volume and Liquidity: Bitstamp consistently ranks among the top exchanges in terms of trading volume and liquidity. This not only ensures that users can execute trades quickly and at desired prices but also indicates a healthy and active trading environment supported by a large user base.

Read bitstamp review

Pionex

Regulation: Pionex is registered with FinCEN as a Money Services Business (MSB), which means it complies with several regulatory standards aimed at preventing money laundering and financial fraud. This registration enhances user trust as the platform adheres to stringent financial regulations.
Security methods: Pionex prioritizes security with several layers of protection, including bank-level security systems and encrypted algorithms to safeguard user data and assets. The platform also employs two-factor authentication (2FA) for additional security during login and withdrawal processes.
Customer service: Pionex offers a comprehensive customer support system, including a detailed FAQ, a responsive email support team, and a community on various social media platforms where users can seek help and share their experiences.
Trading volume and liquidity: Thanks to its liquidity aggregation that combines liquidity from Binance and Huobi Global, Pionex provides high trading volume and liquidity, ensuring that trade orders are executed swiftly and at competitive prices.
Reputation and Reviews: Pionex has garnered positive reviews from users primarily due to its user-friendly interface and the unique offering of built-in trading bots. The community feedback on the effective functioning of these bots and the overall reliability of the platform is generally favorable, reinforcing its reputation in the crypto community.

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Product selection

Native token

Earns

Yes

NFT marketplace

Yes

Cripto/debit card

Yes

Full name

Bitstamp Ltd.

Pionex Inc.

Regulation

Regulated in Luxemburgo

Not regulated

Year founded

2011

2019

Founder

Nejc Kodrič, Damijan Merlak

Unknown

Payment methods

Transfers

Yes

Mastercard

Yes

Wire transfer

Yes

Card

Yes

Comparative table

Bitstamp	FEATURES	Pionex
Bitstamp allows users to start trading with a relatively low minimum, accommodating small-scale traders effectively.	Minimum Trade	Pionex allows for low minimum trade amounts, making it accessible for beginners wanting to start small.
Bitstamp’s fee structure is competitive but not the lowest in the market, balancing fairness with service quality.	Trading and Transaction Fees	Offers highly competitive fees, particularly attractive because of the zero-fee trading with bots, which is a standout feature.
Bitstamp supports a robust selection of popular cryptocurrencies, catering well to both mainstream and niche market participants.	Number of Cryptocurrencies	Supports a wide range of cryptocurrencies, providing users with a diverse selection of trading options.
The platform offers a solid range of crypto-to-crypto trading pairs, providing good options for diverse trading strategies.	Crypto-to-Crypto Trading Pairs	Extensive range of trading pairs, allowing users flexibility in their trading strategies.
Bitstamp is known for its clear, user-friendly website that provides extensive information on fees, policies, and trading options.	Website Transparency	While Pionex offers good information on its operations, more clarity on regulatory compliance and security measures could improve transparency.
Bitstamp lacks a branded exchange card, which limits its versatility for users seeking integrated payment solutions for everyday purchases.	Credit/Debit Card	PointPay does not currently offer a card for customers to use in their daily transactions or at shops.
Bitstamp offers secure storage options including cold storage, ensuring high security for user funds against potential cyber threats.	Storage Offering	Provides secure storage options, but enhanced details about its cold storage capabilities would be beneficial.
Currently, Bitstamp does not offer staking services or rewards, which limits opportunities for earning through investment holding.	Staking and Rewards	Offers competitive staking rewards, particularly through its bot-driven strategies, though it could expand its rewards program.
Both Bitstamp’s mobile app and desktop platform are highly intuitive and reliable, though some users desire additional features.	Mobile App and Desktop	Both platforms are highly user-friendly and well-designed, offering full functionality.
Bitstamp provides dependable customer service, but response times can vary, especially during high demand periods.	Customer Service	Responsive customer service with multiple channels, but could improve by adding real-time support like live chat.
Deposits and withdrawals are handled efficiently on Bitstamp with support for multiple payment methods, though some fees may apply.	Deposit and Withdraw	Responsive customer service with multiple channels, but could improve by adding real-time support like live chat.

Key features

Analysis tools

Basic charting tools, technical indicators

Integrated bots for automated trading

Mobile APP

Yes

Security

High 4,9/5

High 4,6/5

Additional features

Institutional services, staking, Bitstamp Earn program, fiat on/off ramps

Automated trading bots, margin trading, staking, Pionex Earn

Anonymity

Yes

Key points

Available cryptocurrencies

30+

120+ (with trading bots)

User-friendliness

Bitstamp features a clean and intuitive interface that is easy for beginners to use. The platform is designed to provide a seamless trading experience, making it easy to buy and sell cryptocurrencies.

Pionex offers a user-friendly platform that is easy to navigate, making it suitable for beginners. The interface is designed to facilitate a smooth trading experience with all necessary features easily accessible.

Value for money

Offers good value for money with competitive fees and a reliable trading platform, suitable for both retail and institutional traders.

Provides good value for money with low trading fees and automated trading bots, making it an attractive option for new and experienced traders.

Countries of operation

Global, including United States, Canada, United Kingdom, Australia, Germany

Singapore, United States, Canada, Australia, United Kingdom

Best for

Ideal for both retail and institutional traders seeking a reliable exchange with competitive fees and a strong reputation.

Ideal for traders interested in automated trading bots and low trading fees.

Base currencies available

USD, EUR, GBP, BTC

USDT, BTC

Account

Trading

Bitstamp is one of the oldest and most reputable exchanges, offering high security and a straightforward trading platform. It supports a decent range of cryptocurrencies but has higher fees compared to some newer exchanges.

Pionex is known for its automated trading bots, offering a unique feature for users. It has a good range of cryptocurrencies and competitive fees but can be complex for beginners.

Deposit and withdrawal

Bitstamp offers a variety of deposit and withdrawal options, including bank transfers, credit/debit cards, and crypto deposits. Withdrawals are processed quickly, with competitive fees.

Pionex offers multiple deposit and withdrawal methods, including bank transfers and cryptocurrencies. Withdrawals are processed quickly, with competitive fees.

Account opening process

Bitstamp offers a seamless account opening process. Users need to submit personal information and verify their identity. The process is fully digital and usually completed within a day, making it efficient and user-friendly.

Pionex provides a straightforward and user-friendly account opening process. Users need to provide personal information and verify their identity. The process is efficient and typically takes less than a day to complete.

KYC required?

Yes

Customer Service

Bitstamp offers extensive customer support through email, live chat, and a help center. Support is available 24/7, and the response times are quick, making it reliable for users globally.

Pionex provides customer support via email and live chat. The support team is responsive and helpful, but the lack of 24/7 support may be a limitation for some users.

Security

Bitstamp offers robust security with 2FA, SSL encryption, and cold storage. It is regulated by multiple financial authorities, making it a highly secure platform for investors .

Pionex employs comprehensive security measures, including 2FA and cold storage. However, it lacks regulation from major financial authorities, which might be a concern for some investors.

Which of these exchanges is for you?

Alejandro Borja

As an expert on our website, I highly recommend Bitstamp for traders looking for a reliable and secure platform with a good range of cryptocurrencies. Its robust security measures and regulatory compliance make it a trustworthy choice. While its fees aren’t the lowest, the platform’s ease of use, strong customer service, and comprehensive trading options balance the scales, making Bitstamp a solid option for both newcomers and experienced traders in the cryptocurrency space.

Xavier Tarrasó

As a seasoned user and reviewer of cryptocurrency exchanges, I find Pionex to be an intriguing option, particularly for those who are fascinated by automated trading. The built-in trading bots, which offer diverse strategies and the ability to operate 24/7, make Pionex a standout choice for traders who aim to maximize their trading efficiency without constant personal monitoring. This feature alone simplifies the trading process significantly and can be a game-changer for both new and experienced traders. However, it’s important to approach with a degree of caution and ensure understanding of how these bots operate to truly benefit from what Pionex has to offer.

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How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.