Comparison of Crypto.com vs Bitfinex [ 2025 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Crypto.com vs Bitfinex comparison!

Your expert: Alejandro Borja

Crypto.com

Crypto.com

Your expert: Xavier Tarrasó

bitfinex

Bitfinex

Main points

Fees

≈ 0,075%

Earns

No

Customer service

4/5
0,10% /0,20%

Fees

No

Earns

3/5

Customer service


Recommended for

Beginners

Yes

Trading

Yes

Passive income

No

Buy and hold

Yes
No

Beginners

Yes

Trading

No

Passive income

Yes

Buy and hold


Comparison of fees

Rating

4.5 – Low fees with additional rewards for using the native token.
4.2 – Low fees for high-volume traders but higher for smaller trades.

Level

≈ 0,075%
0,10% /0,20%

Brief explanation

Crypto.com offers a competitive and transparent fee structure that is designed to accommodate both novice and experienced traders. The platform charges a tiered fee system based on the trading volume over a 30-day period, encouraging active trading with lower fees for higher volumes. Maker fees start low and can decrease with increased trading activity, while taker fees remain competitive within the industry. Additionally, Crypto.com offers fee reductions for users who hold and use their native CRO token, providing an extra incentive to engage with the platform’s ecosystem. This fee system not only enhances trading efficiency but also ensures that traders can maximize their profits while minimizing costs.
Bitfinex’s fee structure is designed to cater to both high-volume and occasional traders. The exchange employs a maker-taker fee model, where makers, who add liquidity to the market by placing limit orders, typically pay lower fees than takers, who remove liquidity by matching orders already on the book. Fees for takers start at 0.20%, and for makers, they begin at 0.10%. These fees decrease significantly with increased trading volume, making Bitfinex an attractive option for active traders. Additionally, there are no fees for depositing cryptocurrencies, though withdrawal fees do apply and vary depending on the currency. Overall, Bitfinex’s fees are competitive within the industry, providing a fair balance between cost and the comprehensive features offered.

Crypto.com

Bitfinex

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Product selection

Native token

Token CRO (Crypto.com Coin)
Token LEO

Earns

No
No

NFT marketplace

Yes
No

Cripto/debit card

Yes
No

Company information

Full name

Foris DAX Asia Pte Ltd
iFinex Inc.

Regulation

Regulated in Malta
Not regulated

Year founded

2016
2012

Founder

Kris Marszalek
Jean

Payment methods

Transfers

Yes
Yes

Mastercard

Yes
No

Wire transfer

Yes
Yes

Card

Yes
No

Comparative table

Crypto.com FEATURES Bitfinex
Offers a low minimum trade amount, making it accessible for beginners and casual investors.
Minimum Trade
Bitfinex allows trading with a relatively low minimum, catering to both small and large investors.
Competitive fees with discounts available for higher volume trades and CRO token holders.
Trading and Transaction Fees
Fees are competitive, but high withdrawal fees may deter frequent traders.
Supports a wide range of cryptocurrencies, catering to both popular and niche market interests.
Number of Cryptocurrencies
Offers a wide range of cryptocurrencies, providing extensive trading options.
Extensive range of trading pairs available, offering great flexibility in trading strategies.
Crypto-to-Crypto Trading Pairs
Extensive crypto-to-crypto pairings offer flexible trading strategies.
The website provides clear information, though it can be overwhelming for new users.
Website Transparency
Generally transparent with operational and security practices but could improve in fee structures.
Crypto.com excels with its extensive benefits and ease of use, making it one of the top choices for a crypto exchange card.
Credit/Debit Card
Bitfinex does not provide an exchange card for customers to use for in-store purchases.
Provides secure storage options with offline cold storage and a proprietary hot wallet.
Storage Offering
Provides secure storage options including cold storage, though it’s complex for beginners.
Offers competitive staking options and rewards, enhancing investment returns for users.
Staking and Rewards
Offers competitive staking options and rewards, enhancing user investment potential.
Highly functional and user-friendly interfaces on both mobile and desktop platforms.
Mobile App and Desktop
Both platforms are robust and user-friendly, but the mobile app lacks some advanced features.
Customer support is available but response times can be slow and may affect user satisfaction.
Customer Service
Customer service is available but response times can be slow during peak times.
Flexible deposit and withdrawal policies with multiple methods available, but can improve on speed.
Deposit and Withdraw
Efficient deposit methods; however, withdrawal policies can be restrictive and costly.

Key features

Analysis tools

Advanced charting, technical analysis tools
Advanced charting tools, multiple technical indicators, and APIs

Mobile APP

Yes
No

Security

High 4,9/5
High 4,9/5

Additional features

Crypto debit card, staking, Crypto Earn program, Crypto.com Pay
Margin trading, lending services, staking, Bitfinex Pulse (social network)

Anonymity

No
No

Key points

Available cryptocurrencies

150+
150+

User-friendliness

Crypto.com is known for its user-friendly interface, making it an excellent choice for beginners. The platform is simple to navigate, and the process of buying and selling cryptocurrencies is straightforward.
Bitfinex provides a powerful platform with a user-friendly interface that caters to both beginners and advanced traders. While it offers advanced trading features, the platform is designed to be accessible and easy to use.

Value for money

Offers excellent value for money with low trading fees, a wide range of financial products, and rewards for using its native token.
Offers good value for money with competitive fees and advanced trading features, suitable for both retail and institutional traders.

Countries of operation

Global, including United States, Canada, United Kingdom, Australia, Germany
Global, including United States, Canada, United Kingdom, Australia, Germany

Best for

Great for all types of investors, from beginners to advanced traders, due to its low fees, wide range of financial products, and rewards.
Suitable for experienced traders and institutions looking for advanced trading features and a wide range of cryptocurrencies.

Base currencies available

USD, EUR, GBP, BTC, USDT, CRO
USD, EUR, GBP, JPY, BTC, ETH, USDT

Account

Trading

Crypto.com provides a comprehensive platform with a wide range of cryptocurrencies, competitive fees, and additional services like a debit card and staking. However, its interface can be complex for beginners.
Bitfinex is tailored for professional traders with its advanced trading features and high liquidity. It offers a wide range of cryptocurrencies but has had security breaches in the past, making some users cautious.

Deposit and withdrawal

Crypto.com offers a comprehensive range of deposit and withdrawal methods, including bank transfers, credit/debit cards, and cryptocurrencies. Withdrawals are processed efficiently, usually within a day, with minimal fees .
Bitfinex supports a wide range of deposit options, including bank transfers and crypto. Withdrawals are processed quickly, usually within a few hours. Fees are competitive, though high-volume users may benefit more.

Account opening process

Crypto.com offers a user-friendly and seamless account opening process. Users need to provide personal information, complete KYC verification, and the process is typically completed within a day. It’s secure and efficient.
Bitfinex provides a straightforward and fully digital account registration process. Users need to submit personal details, verify their identity, and address. The process is quick, usually taking less than a day to complete.

KYC required?

Yes
Yes

Customer Service

Crypto.com offers comprehensive customer support through email, live chat, and a help center. Support is available 24/7, and the response times are quick, ensuring users get timely assistance.
Bitfinex provides extensive support through email, live chat, and a help center. The response time is quick, and support is available 24/7, ensuring users get timely assistance.

Security

Crypto.com provides robust security with 2FA, encryption, and cold storage. It is regulated by several financial authorities, making it a highly secure platform for investors .
Bitfinex provides extensive security features, including 2FA, cold storage, and encryption. It is regulated by several financial authorities, making it a secure platform for investors .

Which of these exchanges is for you?

At Threenvest, our comprehensive review of Crypto.com reveals a platform that is robust, versatile, and tailored to meet the needs of a diverse user base—from beginners making their first cryptocurrency purchase to seasoned traders engaging in complex trading strategies. Crypto.com stands out in the competitive landscape of cryptocurrency exchanges with its extensive range of services, including a wide array of cryptocurrencies, advanced trading features, and the innovative Crypto.com Visa Card, which bridges the gap between digital and traditional finance. This integration of crypto functionality into everyday financial activities sets it apart from many other platforms, offering users a practical way to use their crypto assets in the real world. However, while Crypto.com excels in offering a secure environment and a broad spectrum of financial products, it does have areas where improvement could enhance user experience. New users might find the platform’s interface and the plethora of features daunting, a common issue that could be mitigated with more tailored educational resources and a simplified user interface. Furthermore, the heavy reliance on its native CRO token to unlock the best trading fees and rewards might not appeal to everyone. In comparison to other major exchanges, Crypto.com provides a unique blend of features but could improve its accessibility and reduce its dependency on specific cryptocurrencies. At Threenvest, we recognize Crypto.com as a significant player in the crypto space, capable of delivering exceptional value to its users, yet we also acknowledge the importance of continuous improvement in user engagement and platform intuitiveness.
As an expert on our website, I recommend Bitfinex for traders seeking a diverse and dynamic trading environment. The platform’s extensive range of cryptocurrencies and crypto-to-crypto trading pairs is impressive, making it a great choice for those looking to explore different trading strategies. While the trading fees and customer service response times could see improvement, Bitfinex’s advanced trading features and robust security measures make it a reliable option for serious traders.

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

 

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).


For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.

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