Comparison of Luno vs Bigone [ 2024 ]

The crypto exchanges compared by their commissions, cryptos, security and much more. Here is the Luno vs Bigone comparison!

Your expert: Alejandro Borja

luno

Luno

  • Threenvest valuation: 3,6/5
  • US legal: Yes
  • Security: High 4,5/5
  • Mobile App: Yes
Go exchange

Your expert: Xavier Tarrasó

bigone

Bigone

  • Threenvest valuation: 3,4/5
  • US legal: Yes
  • Security: High 4/5
  • Mobile App: Yes
Go exchange

Main points

Fees

≤0,10%

Earns

No

Customer service

4/5
0.20%

Fees

Yes

Earns

3/5

Customer service


Recommended for

Beginners

Yes

Trading

No

Passive income

No

Buy and hold

Yes
No

Beginners

Yes

Trading

Yes

Passive income

Yes

Buy and hold


Comparison of fees

Rating

3.8 – Reasonable fees with strong local support in emerging markets.
3.9 – Competitive fees with additional costs for advanced features.

Level

≤0,10%
0.20%

Brief explanation

Luno operates with a transparent and competitive commission structure that varies based on the type of transaction and the user’s activity level. For trading, Luno typically charges a tiered fee, which decreases as the user’s monthly trading volume increases, incentivizing high-frequency traders with lower rates. The fees for buying and selling cryptocurrencies are calculated either as a percentage of the transaction amount or as a flat rate, depending on the currency and payment method used. Deposit fees vary by payment method, with options like bank transfers often being free, while credit or debit card transactions may incur higher fees. Withdrawal fees also vary, generally depending on the network fees of the cryptocurrency being withdrawn and the urgency of the transaction. This fee structure is designed to be straightforward, allowing users to easily understand the costs associated with their trading and financial movements on the platform.
As an expert on our website, I highly recommend BigONE for cryptocurrency trading. This Singapore-based exchange offers a robust platform for trading a wide range of digital assets, including over 140 premium tokens. BigONE stands out with its strong security measures, including Two-Factor Authentication (2FA) and the use of cold wallets for 98% of user funds, making it a reliable choice for both novice and experienced traders. The user-friendly interface, combined with competitive fees of 0.20% for both makers and takers, further enhances its appeal. However, the prolonged verification process and the lack of support for fiat deposits are areas that could be improved​.

Luno

luno
Go exchange
  • Year Founded: Since its inception in 2013, Luno has built a long-standing reputation in the cryptocurrency market. This longevity serves as a testament to its resilience and adaptability in the ever-evolving crypto landscape.
  • Security Methods: Luno prioritizes the security of its users' assets through robust security protocols, including state-of-the-art encryption and secure storage measures. These efforts ensure that users' investments are protected from external threats and vulnerabilities.
  • Possible Regulation: Luno’s commitment to regulatory compliance in each market it operates in reinforces its reputation as a trustworthy platform. By adhering to local financial regulations and guidelines, Luno provides a secure trading environment that aligns with legal standards.
  • Reputation and Reviews: The platform has garnered positive feedback from users globally, reflected in its favorable reviews across various consumer platforms. This positive reputation highlights user satisfaction with Luno's services and its effectiveness in meeting trader needs.
  • Trading Volume and Liquidity: Luno maintains a healthy trading volume and liquidity, ensuring that users can execute trades efficiently without significant price slippage. This reliability in trading performance makes Luno a preferred option for many traders looking to buy and sell cryptocurrencies.
  • Pros
  • User-friendly interface for beginners.
  • Strong security protocols enhance safety.
  • Supports a variety of cryptocurrencies.
  • Cons
  • Limited global reach.
  • Fewer advanced trading features.

Bigone

bigone
Go exchange
  • Year Founded: Established in 2017, BigONE has been in operation for several years, allowing it to develop a mature platform with robust features. This longevity in the volatile crypto exchange market signifies stability and a proven track record.
  • Security Methods: BigONE's commitment to security is exemplary, utilizing multi-layered security protocols to protect users' assets. This includes measures like cold storage for the majority of funds, two-factor authentication (2FA), and regular security audits to ward off potential threats.
  • Reputation and Reviews: The exchange has maintained a good reputation within the crypto community, evidenced by positive user reviews across various forums and platforms. Users praise its user interface, range of services, and the responsiveness of customer support, indicating a reliable service.
  • Trading Volume and Liquidity: BigONE supports a significant amount of daily trading volume, ensuring high liquidity for its users. This is crucial for traders who need to execute large trades without impacting the market price significantly, and it also indicates the trust and scale of operation BigONE manages.
  • Transparency: The platform is known for its transparent fee structure and clear policies regarding trading, withdrawals, and deposits. This transparency builds trust with users, as they can trade knowing there are no hidden fees or policies that could affect their trading activities unexpectedly.
  • Pros
  • Wide range of cryptocurrencies available.
  • Supports thirteen world fiat currencies.
  • Low transaction and withdrawal fees.
  • Cons
  • No active operating license.
  • Complex commission system.

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Product selection

Native token

No
No

Earns

No
Yes

NFT marketplace

No
Yes

Cripto/debit card

No
Yes

Company information

Full name

Luno Pte Ltd.
BigONE Exchange

Regulation

Regulated in Singapur y Sudáfrica
Not regulated

Year founded

2013
2017

Founder

Marcus Swanepoel
Unknown

Payment methods

Transfers

Yes
No

Mastercard

Yes
Yes

Wire transfer

No
No

Card

Yes
Yes

Comparative table

Luno FEATURES Bigone
Luno allows small minimum trades, making it accessible for beginners to start with lower amounts.
Minimum Trade
BigONE allows for relatively low minimum trades, making it accessible for beginners.
Luno’s fees are competitive but can vary by region and payment method, which may impact cost efficiency for some users.
Trading and Transaction Fees
The platform offers competitive fees, though its complex point system can be confusing.
Luno offers a selection of the most popular cryptocurrencies but has a more limited range compared to larger exchanges.
Number of Cryptocurrencies
Offers a wide range of cryptocurrencies, catering to diverse trading preferences.
Luno provides a few crypto-to-crypto trading pairs, focusing more on fiat to crypto transactions which limits trading strategies.
Crypto-to-Crypto Trading Pairs
Extensive variety of trading pairs, although not the market leader.
The Luno website provides clear information on fees, policies, and company details, although some users may seek more depth in certain areas.
Website Transparency
The website provides essential information but could improve in detailing fee structures.
The Luno card effectively integrates with their service offering, providing convenience and accessibility for in-store purchases while also facilitating easy conversion from crypto to fiat. This feature enhances user experience by expanding the usability of cryptocurrencies in everyday life. However, availability may vary by region, which is why it doesn’t achieve a perfect score.
Credit/Debit Card
Dont’ have crypto card
Luno excels in secure cryptocurrency storage solutions, offering integrated wallets with advanced security measures.
Storage Offering
Provides secure storage options with cold storage practices for the majority of funds.
Currently, Luno has limited options for staking and rewards, which could be an area for future development to enhance user returns.
Staking and Rewards
Offers staking options with competitive rewards, enhancing investment opportunities.
Luno’s mobile app and desktop platform are highly user-friendly, offering intuitive navigation and robust functionality for all user levels.
Mobile App and Desktop
Excellent mobile and desktop platforms that are user-friendly and highly functional.
Luno provides competent customer service with multiple channels for support, though response times can occasionally extend during high demand periods.
Customer Service
Customer service is available but lacks immediate real-time support like a call center.
Deposits and withdrawals are generally smooth with Luno, supporting various methods, though some users might face delays depending on their region.
Deposit and Withdraw
Efficient deposit and withdrawal processes, but could be enhanced by accepting more fiat options.

Key features

Analysis tools

Basic charting tools
Basic charting tools, some technical indicators

Mobile APP

No
Yes

Security

High 4,5/5
High 4/5

Additional features

Savings wallets, fiat on/off ramps, staking, educational resources
Margin trading, futures trading, staking, BigONE token (ONE) rewards

Anonymity

No
Yes

Key points

Available cryptocurrencies

10+
100+

User-friendliness

Luno offers a user-friendly platform that is easy to navigate, making it suitable for beginners. The interface is designed to facilitate a smooth trading experience with all necessary features easily accessible.
BigONE features a user-friendly interface that is easy to navigate. Its design caters to beginners, making the process of buying, selling, and managing cryptocurrencies straightforward and efficient.

Value for money

Provides decent value for money with competitive fees and a user-friendly platform, making it a good choice for beginners and emerging market users.
Offers good value for money with low trading fees and a diverse range of cryptocurrencies, making it an affordable option for traders.

Countries of operation

South Africa, Nigeria, Indonesia, Malaysia, Europe
United States, Canada, Australia, Singapore, United Kingdom

Best for

Ideal for beginners and emerging market users looking for a user-friendly platform with competitive fees.
Suitable for beginners and experienced traders seeking an affordable platform with low trading fees and a diverse range of cryptocurrencies.

Base currencies available

ZAR, NGN, MYR, IDR, EUR, BTC
BTC, ETH, USDT

Account

Trading

Luno is a user-friendly exchange popular in emerging markets, offering easy fiat integration and a decent range of cryptocurrencies. It has competitive fees but lacks advanced trading tools.
BigOne is known for its high liquidity and extensive range of tradable cryptocurrencies. The platform is secure and offers competitive fees. However, it lacks some advanced trading features found on other platforms.

Deposit and withdrawal

Luno is user-friendly, offering easy fiat and cryptocurrency deposit methods. Withdrawals are processed efficiently, with competitive fees.
BigOne supports various deposit methods including bank transfers and crypto. Withdrawals are processed efficiently, usually within a day. Fees are low, enhancing user convenience.

Account opening process

Luno offers an easy and quick account registration process. Users need to provide personal information and verify their identity. The process is fully digital and typically takes less than a day to complete.
BigOne offers an easy account registration process. Users must fill out personal information and verify their identity. The process is efficient and usually completed within a day, ensuring quick access to trading.

KYC required?

Yes
No

Customer Service

Luno offers support through email and live chat. The response time is quick, and the support team is available 24/7, making it reliable for users needing immediate help.
BigOne provides support via email and live chat. While the support team is responsive and knowledgeable, the absence of phone support and limited support hours can be a drawback.

Security

Luno ensures security through 2FA, encryption, and cold storage. It is regulated by multiple financial authorities, providing a secure environment for investors.
BigOne uses advanced security features like 2FA and cold storage. Despite its strong security measures, the platform is not regulated by major financial authorities, which could be a concern for some investors.

Which of these exchanges is for you?

alejandro-borja-analista-de-brokers.webp

Alejandro Borja

As an expert on our website, I recommend Luno for newcomers venturing into the world of cryptocurrencies. Its user-friendly interface and robust educational resources make it an excellent starting point. However, more experienced traders might find the platform’s limited advanced trading features and crypto-to-crypto pairs a bit restrictive. If you’re just getting started or prefer a straightforward, secure trading environment, Luno is a solid choice to consider.
Xavier-tarraso-mascarell.jpg

Xavier Tarrasó

As an expert on our website, I recommend BigONE for traders who prioritize a variety of cryptocurrency options and robust security measures. The exchange offers an extensive selection of crypto-to-crypto trading pairs and maintains high liquidity, which is ideal for both new and experienced traders. However, potential users should note the lack of direct credit/debit card support and the complexity of its fee structure, which may require some initial adjustment. Overall, BigONE is a solid choice, especially if you value a secure and diverse trading environment.

Read luno review

View all comparisons against Luno

Read bigone review

View all comparisons against Bigone

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

 

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).


For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.

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