Blockchain.Com Review 2024

Autor

Revisor

Last update: 4 months ago

Our veredict

Blockchain.com stands out in the cryptocurrency exchange space for its robust security measures and its comprehensive approach to user experience. It has earned a reputation for reliability due to its enhanced security protocols, which include cold storage of funds, two-factor authentication, and data encryption. This focus on security is crucial in an industry where the safety of digital assets is a primary concern for users. Additionally, Blockchain.com offers a user-friendly platform with a streamlined interface that caters to both experienced traders and newcomers. The exchange supports a variety of cryptocurrencies, allowing users to trade popular digital assets like Bitcoin, Ethereum, and many others.

However, there are a few areas where Blockchain.com could improve. The platform has been noted for having higher transaction fees compared to some of its competitors, which could be a deterrent for frequent traders looking for cost-efficiency. Also, customer support has received mixed reviews, with some users expressing dissatisfaction regarding response times and the effectiveness of the support provided. Despite these shortcomings, Blockchain.com’s commitment to security and ease of use makes it a compelling choice for users looking to trade or invest in cryptocurrencies, particularly for those who prioritize the safety of their digital assets.

Pros

Cons

4,8

Threenvest Score

Fees

0,40%/0,45%

U.S Legal

Yes

With the confidence of Threenvest

Year Founded: Blockchain.com has been a trusted name in the cryptocurrency market since 2011. Its longstanding presence serves as a testament to its reliability and enduring commitment to serving the crypto community.

Security Methods: The exchange employs advanced security measures including the use of cold storage for the majority of assets, two-factor authentication, and cutting-edge encryption technology. These protocols ensure a high level of security, safeguarding user funds against potential threats.

Reputation and Reviews: Over the years, Blockchain.com has built a solid reputation within the cryptocurrency community. Positive user reviews frequently highlight the platform’s reliability, security, and ease of use, which reinforces its status as a trusted exchange.

Trading Volume and Liquidity: Blockchain.com supports a significant trading volume and liquidity, making it a preferred platform for traders looking for a seamless trading experience without the risk of market manipulation. High liquidity ensures that trades can be executed quickly and at desired prices.

Transparency: Blockchain.com is known for its transparent operations, providing users with detailed information on transactions, fees, and the security measures in place. This level of openness is crucial in building trust and credibility among users.

Best Crypto Exchanges

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To better understand our editorial guidelines and the investment methodology that supports our ratings, you can explore the information in our editorial policy.

About Blockchain.com

Introduction

Blockchain.com emerged as a significant player in the cryptocurrency space with its inception in 2011. Known initially for its Bitcoin wallet services, the platform has expanded to provide a comprehensive suite of financial products related to cryptocurrencies, including an exchange for trading.

What is Blockchain.com?

Blockchain.com is a cryptocurrency exchange and financial services platform that allows users to buy, sell, and manage their cryptocurrency portfolio. It supports various digital assets, including Bitcoin, Ethereum, and many others, catering to over 31 million users worldwide.

Background and History

Originally launched to provide data on Bitcoin transactions and blocks, Blockchain.com has grown into a trusted platform offering a wide range of services. These include a wallet for digital assets, a trading platform, and institutional markets operations. Its continued innovation and user-friendly tools have helped demystify cryptocurrency for many newcomers.

Founders

The platform was co-founded by Peter Smith and Nicolas Cary. Their vision was to make Bitcoin accessible and understandable to a broader audience, which remains a guiding principle of the company as it evolves to include more cryptocurrencies and financial services.

Interesting Facts

Blockchain.com was one of the first platforms to provide Bitcoin wallets with a user interface, significantly simplifying the experience for non-technical users.
It has facilitated over $1 trillion in cryptocurrency transactions, a testament to its popularity and trust within the crypto community.

This deep dive into Blockchain.com’s operations, history, and contributions provides a clear view of its importance in the cryptocurrency ecosystem, highlighting why it remains a popular choice for both beginners and experienced users.

Why Choose Blockchain.Com?

Security and Trust: One of the platform’s standout features is its robust security framework. Blockchain.com utilizes advanced security technologies such as two-factor authentication, data encryption, and cold storage for the majority of customer funds. These measures provide a secure environment for users to buy, sell, and store digital assets, which is essential in the volatile realm of cryptocurrency.

Ease of Use: Blockchain.com is renowned for its user-friendly interface, which makes it an excellent option for beginners. The platform offers a straightforward setup process and an intuitive design that simplifies navigation and makes it easy for users to execute trades, check balances, and manage their cryptocurrency portfolio. This focus on user experience is crucial for those new to the world of digital currencies, providing a gentle introduction to complex trading concepts.

Global Reach and Support: The platform serves users across over 140 countries, offering a variety of cryptocurrencies to trade. This global accessibility paired with support for multiple fiat currencies makes Blockchain.com a versatile option for international traders. Additionally, despite some delays, the platform’s customer service strives to address and resolve user issues through a detailed FAQ and a ticket-based support system, ensuring that users’ concerns are eventually met with the necessary assistance.

Where it falls short

1. Expansion of Cryptocurrency Offerings: While Blockchain.com supports a solid array of popular cryptocurrencies, there is room for expansion to include more altcoins and newer digital assets that are gaining traction within the market. Adding more cryptocurrencies could cater to a broader audience, particularly those looking to diversify beyond the major cryptos like Bitcoin and Ethereum. This expansion would not only attract a wider user base but also keep the platform competitive with other exchanges that offer a larger variety of coins.

2. Enhancement of Customer Support: Feedback from users indicates that Blockchain.com’s customer support could be improved, particularly in terms of response times and the availability of more direct support channels such as live chat or phone support. Investing in a more responsive and proactive customer service team could significantly enhance the user experience. Quick and effective support is crucial, especially in an industry where transaction issues need to be resolved swiftly to prevent potential financial losses.

Features	Explanation
Minimum Trade	Blockchain.com allows users to start trading with a relatively low minimum, accommodating smaller budgets.
Trading and Transaction Fees	Fees are somewhat higher than competitors, which could be a deterrent for high-frequency traders.
Number of Cryptocurrencies	Supports a wide range of popular cryptocurrencies, providing good options for diversification.
Crypto-to-Crypto Trading Pairs	Offers a solid variety of trading pairs, allowing users to trade popular crypto combinations easily.
Website Transparency	The platform is highly transparent about its operations, fees, and security measures.
Credit/Debit Card	While Blockchain.com provides a robust platform for trading and wallet services, the lack of a branded exchange card limits the flexibility for users to spend and earn rewards directly from their cryptocurrency holdings in everyday transactions.
Storage Offering	Provides secure storage options including cold storage, ensuring high safety for user assets.
Staking and Rewards	Limited options for staking and rewards, which could be improved to enhance user investment benefits.
Mobile App and Desktop	Both mobile and desktop platforms are user-friendly and well-designed, offering seamless trading experiences.
Customer Service	Customer support is available but response times and effectiveness can vary, indicating room for improvement.
Deposit and Withdraw	Efficient deposit and withdrawal processes, though some users may find the options somewhat limited.

Xavier Tarrasó

EIP and Cryptocurrency Investor

As an expert on our website, I recommend Blockchain.com for those who prioritize security and a user-friendly trading environment. It’s particularly suitable for new entrants to the cryptocurrency market, thanks to its intuitive interface and robust security measures. However, potential users should be aware of its higher transaction fees and mixed customer service reviews, which are areas the platform could improve to enhance the overall user experience.

Fees

Blockchain.com maintains a competitive fee structure for its trading services. The platform charges a dynamic fee for transactions, which typically aligns with industry standards to ensure affordability while maintaining high-quality service. For cryptocurrency trading, the fees vary depending on the market conditions and the type of transaction, such as buying, selling, or exchanging cryptocurrencies. It’s important for users to review the specific fees associated directly on the Blockchain.com platform before executing any trades to understand the potential costs involved fully. This fee structure is designed to be transparent, allowing users to make informed decisions without hidden charges.

Pros

Competitive Fees: Blockchain.com offers relatively low trading fees compared to other major exchanges, making it an economical choice for regular trading.
Transparency: The fees are clearly outlined on the website, ensuring users are well-informed before they execute any transactions.
No Deposit Fee: For cryptocurrency deposits, Blockchain.com does not charge any fees, which is beneficial for users looking to transfer large amounts of crypto into their accounts.

Cons

Variable Withdrawal Fees: The withdrawal fees can vary significantly depending on the cryptocurrency, which might be confusing and potentially costly for users not paying close attention.
Higher Fees for Small Amounts: Users trading or withdrawing small amounts of cryptocurrency might find the fees proportionally higher, which can be a disadvantage for micro-traders or casual users.

Trading Commissions

Blockchain.com charges a variable trading fee, which typically remains competitive within the market. These fees are structured to encourage more frequent and higher volume trading by reducing costs as a user’s trading activity increases. The specific percentages vary based on the market conditions and the liquidity of the cryptocurrency being traded. This dynamic fee structure is designed to adapt to individual user activity and the overall market environment, providing flexibility and fairness.

Hidden Commissions

One of the critical areas where users should remain vigilant involves the “hidden” fees, which are not immediately apparent when executing transactions. For instance, Blockchain.com may incorporate a spread in the exchange rates provided for buying and selling cryptocurrencies. This spread can sometimes result in a higher effective price than the current market rate, acting as an additional fee. It’s crucial for traders to monitor the exchange rates offered by Blockchain.com against standard market rates to ensure they are getting a fair deal.

Fee Context

Comparatively, Blockchain.com’s fees are structured to be lower than those of many traditional financial systems and some digital currency exchanges, yet they might not always be the lowest available. This positioning reflects Blockchain.com’s strategy to balance affordability with robust service provision, including excellent security measures and user support.

Analysis

The fees associated with trading on Blockchain.com can significantly impact profitability, especially for frequent traders. It is vital to understand how these fees accumulate over time and affect returns. Additionally, comparing these fees with other platforms can provide insight into where Blockchain.com stands in terms of cost-efficiency. The platform’s transparency about its fee structure is commendable, though it is advisable for users to remain proactive in understanding how these fees are applied.

Conclusion

In conclusion, while Blockchain.com strives to maintain a transparent and competitive fee structure, users should undertake thorough due diligence to understand how these costs might affect their trading strategies. The platform’s fees are generally reasonable, but the variability and the potential for hidden costs via spreads necessitate a proactive approach to financial management on the platform. This comprehensive understanding will empower users to make more informed decisions, optimizing their trading outcomes in alignment with their financial goals.

Product selection

Blockchain.com provides a range of services and products that cater to various needs within the cryptocurrency space. This exchange is primarily known for its robust wallet services, which allow users to store, send, and receive Bitcoin, Ethereum, and other cryptocurrencies with ease. Besides its popular wallet, Blockchain.com also offers a trading platform where users can buy, sell, and swap a wide array of digital currencies directly. The exchange supports market and limit orders, giving traders flexibility in executing their trading strategies. Moreover, Blockchain.com extends its offerings to include interest-bearing accounts for certain cryptocurrencies, enabling users to earn interest on their holdings directly through the platform. This feature is especially appealing for long-term holders looking to generate passive income from their investments. Additionally, the platform’s user interface is designed to be intuitive, making it accessible for beginners while still providing powerful tools that experienced traders require. This blend of services makes Blockchain.com a versatile choice for both new entrants and seasoned participants in the cryptocurrency market.

Pros

Integrated Wallet Services: Blockchain.com offers highly secure wallet services that are seamlessly integrated with their trading platform, providing users with the convenience of storing, trading, and managing their assets in one place.
Interest Accounts: Users can earn interest on their cryptocurrency holdings directly within the platform, making it a compelling option for those looking to generate passive income from their digital assets.
User-Friendly Interface: The platform is designed to be accessible to beginners, with a clear and intuitive interface that simplifies the process of trading and managing cryptocurrencies.

Cons

Limited Advanced Trading Options: While suitable for beginners and intermediate users, Blockchain.com may not satisfy advanced traders looking for complex trading tools and detailed analytical capabilities.
Restricted Availability of Some Features: Some of Blockchain.com’s services, like interest accounts and certain trading options, may not be available in all regions or for all cryptocurrencies, limiting the utility for a segment of its user base.

Read more about product selection in Blockchain.Com

Blockchain.com offers a comprehensive array of services and products that cater to a wide range of needs within the cryptocurrency market. This makes it an attractive platform for both new and experienced users. Here’s a detailed exploration of the services and products available on Blockchain.com:

Wallet Services: At its core, Blockchain.com provides a secure digital wallet that supports multiple cryptocurrencies, allowing users to store, send, and receive digital assets with ease. The wallet is known for its robust security measures, including two-factor authentication and backup options.
Trading Platform: Blockchain.com’s trading platform allows users to buy, sell, and trade a variety of cryptocurrencies. It supports basic trading types like spot trading and provides a seamless interface for quick exchanges between different cryptocurrencies.
Interest Accounts: One of the notable features of Blockchain.com is the ability to earn interest on cryptocurrency holdings. Users can deposit their digital assets into an interest account and earn a return over time, which is competitive with traditional banking products but within the cryptocurrency domain.
Crypto Loans: Blockchain.com offers crypto-secured loans, allowing users to borrow against their cryptocurrency holdings without having to sell their assets. This can be particularly useful for users who need liquidity but do not want to trigger a taxable event.
Blockchain Explorer: The platform provides a blockchain explorer tool that allows users to search and analyze the status of any transaction and blocks mined in Bitcoin, Bitcoin Cash, and Ethereum. This tool is invaluable for more technical users who wish to delve deeper into blockchain activities.
Educational Resources: Blockchain.com also focuses on education and awareness, providing numerous articles, guides, and explanatory videos on various aspects of cryptocurrencies and blockchain technology. This resource is aimed at helping users understand the market dynamics and improve their trading decisions.
APIs for Developers: For tech-savvy users and developers, Blockchain.com offers powerful APIs that enable the creation of custom blockchain solutions. These APIs facilitate access to blockchain data, wallet functionality, and market data, which can be integrated into third-party applications.
Security Features: Security is paramount at Blockchain.com, with the platform offering several layers of security, including cold storage for the majority of funds, encryption technology, and a variety of user control mechanisms to enhance personal security.

These offerings make Blockchain.com not just a trading platform but a holistic ecosystem for engaging with digital currencies. Whether you’re a casual investor, a seasoned trader, or a developer, Blockchain.com provides tools and services that cater to a broad spectrum of needs, making it a versatile choice in the crypto space.

Account opening

Opening an account on Blockchain.com is a straightforward process that involves signing up with your email, setting a strong password, verifying your email address, and enhancing security by enabling two-factor authentication (2FA); once these steps are completed, you’ll need to submit your identification documents to comply with KYC regulations, making your account ready for deposits, trading, and withdrawals.

Pros

Simplicity and Speed: The account creation process on Blockchain.com is streamlined and user-friendly, allowing new users to set up an account quickly without navigating complex procedures.
No Minimum Deposit: Blockchain.com does not require a minimum deposit to open an account, making it accessible for users who want to start with small amounts or simply explore the platform without a significant initial commitment.
Strong Security Measures: During account setup, users are encouraged to implement robust security measures such as two-factor authentication (2FA), which enhances the security of their accounts against unauthorized access.

Cons

Mandatory KYC Process: The Know Your Customer (KYC) process can be a deterrent for users who prefer anonymity or wish to start trading immediately. This process can take time, depending on the verification speed and user cooperation.
Limited Availability: Some features and services of Blockchain.com, including specific ways to fund the account, might not be available in all countries due to regulatory restrictions, which can limit accessibility for certain international users.

Read more about account opening in Blockchain.Com

In this section, we delve into the detailed process of signing up on Blockchain.com, including the steps involved in opening an account, purchasing your first cryptocurrency, and understanding the different account types available. Additionally, we’ll provide a brief guide on how to use Blockchain.com effectively.

How to Sign Up on Blockchain.com

Navigate to the Website: Start by visiting Blockchain.com and clicking the “Sign Up” button.
Provide Your Email and Create a Password: Enter a valid email address and a strong password. It’s recommended to use a combination of letters, numbers, and symbols for enhanced security.
Email Verification: Check your email for a verification link from Blockchain.com and click on it to verify your email address.
Set Up Security Features: Enhance your account’s security by setting up two-factor authentication (2FA) using an app like Google Authenticator or Authy.

Opening An Account

Complete Your Profile: Fill in your personal information, including your name, address, and phone number to comply with KYC (Know Your Customer) regulations.
Identity Verification: Submit the required documents, such as a government-issued ID and possibly a proof of address. This step is crucial for compliance and to unlock full account features.

How to Buy Your First Cryptocurrency

Deposit Funds: Choose your preferred deposit method (bank transfer, credit card, etc.) and follow the instructions to add funds to your account.
Purchase Cryptocurrency: Once your funds are deposited, navigate to the trading interface, select the cryptocurrency you wish to purchase, and confirm the transaction details.

Account Types

Blockchain.com may offer different account types based on trading volume or level of activity:

Basic Account: Suitable for new users with lower transaction limits.
Advanced Account: Offers higher limits and additional features for experienced traders.

How to Use Blockchain.com?

Dashboard Navigation: Familiarize yourself with the dashboard where you can view your wallet balance, transaction history, and trading tools.
Trading: Use the trading platform to buy, sell, or exchange cryptocurrencies. Take advantage of market or limit orders based on your trading strategy.
Security Management: Regularly review and enhance your security settings, update passwords, and manage 2FA settings.

Registration and KYC

Completing KYC is mandatory for all transactions. This process helps prevent fraud and ensures that only verified users can trade.

Conclusion

By following these detailed steps, you can effectively set up and start using your Blockchain.com account. The platform’s commitment to security and user-friendly interface makes it a reliable choice for both beginners and seasoned traders in the cryptocurrency market. Always ensure you understand the risks associated with trading and invest responsibly.

Security

Blockchain.com’s security measures are robust and comprehensive, designed to safeguard users’ assets and personal information effectively. The exchange utilizes several layers of security, including two-factor authentication (2FA), cold storage for the majority of funds, and encryption technologies to protect data integrity. Additionally, Blockchain.com is vigilant in adhering to regulatory compliance standards, enhancing trust and security for its users. This commitment to security not only helps in protecting against unauthorized access and potential breaches but also positions Blockchain.com as a reliable platform in the cryptocurrency market, where security is a paramount concern for investors.

Pros

Robust Security Protocols: Blockchain.com uses advanced security measures including two-factor authentication (2FA), cold storage of the majority of funds, and SSL encryption to ensure that users’ assets and personal data are protected against unauthorized access.
Regular Security Audits: The platform undergoes regular security audits conducted by third-party security experts, which helps to identify and mitigate potential vulnerabilities timely.
Transparent Security Practices: Blockchain.com is transparent about its security practices, providing users with clear information on how their data is protected, which builds trust and confidence in the platform.

Cons

Limited User Control Over Security Settings: While Blockchain.com provides strong security measures, users have limited options to customize security settings according to their specific needs, which might not satisfy all users.
Dependence on a Centralized System: Despite its robust security measures, Blockchain.com's centralized nature means that it still holds control over users’ funds, which can be a risk if the platform itself is compromised.

Read more about security in Blockchain.Com

Blockchain.com is renowned for prioritizing the security of its platform and users’ assets, addressing common concerns around cryptocurrency transactions. Here’s an overview of how Blockchain.com ensures its platform is safe and trustworthy:

Is Blockchain.com Legit?

Absolutely. Blockchain.com has established itself as a legitimate and reputable cryptocurrency service provider since its inception in 2011. It serves over 31 million users worldwide and has facilitated over $1 trillion in transactions, a testament to its reliability and standing in the cryptocurrency community.

Regulation and Licensing

Blockchain.com operates in compliance with various regulatory requirements across different countries. While it isn’t formally regulated by a specific financial authority, it adheres to global anti-money laundering (AML) and know your customer (KYC) standards to ensure safe and legal transactions.

Is Blockchain.com Safe?

Yes, Blockchain.com employs multiple security measures to protect user assets and data:

Cold Storage: The majority of funds are stored offline in cold storage, significantly reducing the risk of hacking.
Encryption and Security Protocols: The platform uses state-of-the-art encryption technologies to safeguard data and communication.
Two-Factor Authentication (2FA): Mandatory 2FA adds an extra layer of security at login and for transactions.

Security Methods

In addition to the above, Blockchain.com uses other advanced security features like IP whitelisting and wallet recovery options to enhance safety. Each feature is designed to provide robust protection against theft and unauthorized access.

Security History

Blockchain.com has a strong track record of security. Despite its prominence and large volume of transactions, there have been no significant security breaches, underscoring its effectiveness in safeguarding user assets.

Conclusion

In conclusion, Blockchain.com’s comprehensive approach to security makes it one of the most secure cryptocurrency exchanges available today. By continuously updating and refining its security measures, Blockchain.com ensures that it remains a safe and reliable platform for buying, selling, and managing cryptocurrencies. This commitment to security is crucial for users looking for a secure environment to engage with digital assets.

Customer service

Blockchain.com’s customer service structure is designed to cater to a global user base, offering support primarily through an extensive online help center. This help center contains detailed articles and guides that address common issues and questions, allowing users to find solutions quickly. For more personalized assistance, users can submit support tickets via the platform, which are typically handled in a timely manner depending on the complexity of the issue. Despite these resources, some users have reported mixed experiences with response times, which can vary especially during periods of high demand. This variability highlights an area for potential improvement, particularly in enhancing response efficiency and providing more direct communication channels like live chat or phone support. Overall, Blockchain.com’s customer service is robust but could benefit from more immediate and interactive support options to better serve its growing user base.

Pros

Extensive Help Center: Blockchain.com provides a comprehensive help center that includes detailed articles, guides, and FAQs covering a wide range of topics, which is invaluable for users seeking quick answers to common issues.
Global Support: The platform offers customer support in multiple languages, making it accessible to a global user base and ensuring that non-English speakers can receive help in their preferred language.
Support Ticket System: For more complex issues, Blockchain.com uses a support ticket system that allows users to submit their problems and receive tailored assistance, although response times can vary.

Cons

Variable Response Times: While the platform offers several ways to seek help, the response times can be inconsistent. During peak times, users may experience delays, which can be frustrating, especially for urgent trading or transaction issues.
Lack of Live Support Options: Blockchain.com does not currently offer live chat or phone support, which limits immediate assistance for users facing urgent issues. This can lead to delays in resolving time-sensitive problems and may affect user satisfaction.

Read more about customer service in Blockchain.Com

Customer Service Section: Blockchain.com

Customer Support: Blockchain.com provides customer support primarily through a ticket-based system accessible via their website. This allows users to submit detailed queries and issues they encounter. The platform also offers a comprehensive FAQ section that addresses common questions and troubleshooting topics, helping users resolve simpler problems quickly.
Reputation and Customer Feedback: Blockchain.com generally holds a strong reputation for its secure platform and the straightforward user interface it offers. However, feedback regarding its customer support is mixed. Some users praise the support team for being helpful and thorough in their responses, while others have expressed dissatisfaction with slow response times and unresolved queries.
Methods of Contact: The primary method of contacting Blockchain.com’s customer support is through their online support ticket system. They do not provide a direct phone line for immediate live support, which can be a limitation for users seeking quick help. Support is also available through email, and for general updates or alerts, users can refer to their social media channels.
Response Time: Response times can vary significantly. While some users report receiving support within a few days, others have experienced longer waits, especially during high demand periods or for more complex issues. This variability can be a source of frustration for users expecting quicker resolution times.
Additional Considerations: When seeking assistance, it’s beneficial for users to provide as much detail as possible about their issue, including transaction IDs, screenshots, and specific error messages. This detail can help speed up the resolution process by allowing the support team to better understand the problem. Users should also check the FAQ section before submitting a ticket, as this might provide an immediate solution.

To enhance their customer service experience, Blockchain.com could consider implementing a live chat feature or offering a dedicated phone line for urgent issues. This addition would likely improve user satisfaction by providing more direct and immediate access to support. Moreover, consistent updates on ticket statuses could help manage expectations and reduce user anxiety about unresolved issues.

Is blockchain.com Right for You?

1. Security and Ease of Use: If security and a user-friendly experience are top priorities for you in a cryptocurrency platform, Blockchain.com could be a great fit. The platform is known for its robust security measures, including two-factor authentication and data encryption, which make it a trustworthy option for storing and transacting in cryptocurrencies. Additionally, its interface is designed to be intuitive, making it accessible even for those who are new to the world of cryptocurrencies. 2. Trading Needs and Asset Variety: Consider your trading needs and the variety of assets you are interested in. Blockchain.com supports a variety of popular cryptocurrencies, making it suitable for users looking to trade or invest in major digital assets like Bitcoin, Ethereum, and others. However, if you’re looking for a platform with advanced trading features, extensive market analytics, or a vast array of altcoins, you might find Blockchain.com a bit limiting. This platform is more geared towards straightforward buying, selling, and exchanging rather than complex trading strategies. 3. Customer Support Expectations: Your expectations for customer support are crucial in deciding if Blockchain.com is right for you. The platform may not be ideal if you expect immediate support response or direct phone support, as it primarily offers ticket-based and email support. If you are comfortable with self-service resources and do not mind waiting for support responses for complex queries, Blockchain.com’s support structure might be adequate for your needs. However, those requiring more hands-on, immediate assistance might find the support offerings lacking. By assessing these aspects, you can better determine if Blockchain.com aligns with your needs and expectations from a cryptocurrency exchange platform.

Blockchain.com compared to other crypto exchanges

Threenvest score

4,8

Fees

0,40%/0,45%

US Legal

Yes

Security

High 4,9/5

On the exhange website

Threenvest score

4,8

Fees

0,10%/1,49%

US Legal

Security

High 4,9/5

Gemini

Threenvest score

4,9

Fees

US Legal

Yes

Security

High 4,9/5

Available cryptocurrencies and countries available

Available Cryptocurrencies and Countries for Blockchain.com

Blockchain.com supports a range of popular cryptocurrencies, providing users with the ability to trade and manage major digital assets. The platform currently offers trading in around 20 cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Stellar (XLM), and Litecoin (LTC), among others. However, it’s important to note that it does not support some other significant cryptocurrencies such as Cardano (ADA), Polkadot (DOT), and Monero (XMR), which could be a limitation for users interested in a broader crypto portfolio.
In terms of geographical availability, Blockchain.com services are accessible in over 140 countries worldwide, making it a global platform. Key markets include the United Kingdom, Canada, and countries throughout Europe. However, notable exceptions include the United States, where residents are restricted from opening accounts due to regulatory considerations. Other significant exclusions include countries under international sanctions or those with strict regulatory environments that prohibit cryptocurrency trading.

This distribution allows Blockchain.com to cater to a vast user base but also limits those in highly regulated or sanctioned countries from accessing its services. Users should check the platform’s terms of service to confirm whether their country of residence permits them to use Blockchain.com for their cryptocurrency needs.

Main cryptocurrencies available

Bitcoin (BTC)
Ethereum (ETH)
Bitcoin Cash (BCH)
Stellar (XLM)
Litecoin (LTC)
Algorand (ALGO)
Tether (USDT)
USD Coin (USDC)
Polkadot (DOT)
Aave (AAVE)
Yearn.finance (YFI)
Uniswap (UNI)
Chainlink (LINK)
Compound (COMP)
Maker (MKR)
Dogecoin (DOGE)
Dash (DASH)
Cosmos (ATOM)
Tezos (XTZ)
Zcash (ZEC)

Main countries where you can open an account

United Kingdom
Canada
Germany
France
Netherlands
Spain
Italy
Australia
Switzerland
Sweden
Norway
Denmark
Belgium
Austria
Poland
Ireland
New Zealand
South Africa
Singapore
Japan

FAQs

1. What cryptocurrencies can I trade on Blockchain.com?

Blockchain.com supports a variety of major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Stellar (XLM), and Litecoin (LTC), among others. The platform provides access to around 20 different cryptocurrencies as of the start of 2024.

2. How do I open an account on Blockchain.com?

Opening an account on Blockchain.com involves a straightforward process. Simply visit their website, click on the sign-up button, and provide the required personal information. Follow the prompts to verify your email address, and don’t forget to set up two-factor authentication for added security during the setup.

3. Are there any countries restricted from using Blockchain.com?

Yes, Blockchain.com does not offer services to several countries due to regulatory restrictions. These include the United States, China, North Korea, Iran, Syria, Cuba, the Crimea region, Sudan, Bangladesh, and Bolivia.

4. What security measures does Blockchain.com implement?

Blockchain.com prioritizes security with several robust measures including two-factor authentication, data encryption, and cold storage for the majority of customer funds. These features help safeguard user assets and personal information from unauthorized access.

5. Can I use fiat currency on Blockchain.com?

Yes, Blockchain.com allows users to purchase cryptocurrencies using fiat currencies. The platform supports several major fiat currencies, providing a convenient way for users to buy and sell digital assets directly.

6. How can I contact customer support if I have an issue?

Customer support can be reached via their online support ticket system. Users can submit their queries and issues directly through the Blockchain.com website where the support team addresses them as promptly as possible. Additionally, an extensive FAQ section is available for immediate answers to common questions.

7. What are the fees associated with trading on Blockchain.com?

Blockchain.com offers competitive fees for trading cryptocurrencies. The specific fee structure can vary based on the transaction type and volume. Detailed information about the fees is transparently provided on their website, allowing users to understand the costs associated with trading and transactions beforehand.

Final opinion on Blockchain.Com

In conclusion, Blockchain.com stands out in the crowded market of cryptocurrency exchanges with its robust security measures and user-friendly interface, making it a reliable choice for both new and experienced traders. At Threenvest, we appreciate how Blockchain.com caters to a broad audience by supporting a variety of significant cryptocurrencies and offering straightforward fiat-to-crypto transactions. This approach not only simplifies the trading process but also enhances accessibility for users across over 140 countries, underscoring its global appeal. However, it is important to note that while the exchange excels in security and user interface, it lacks some of the advanced trading features and broader cryptocurrency options found on platforms like Binance or Kraken.

From Threenvest’s perspective, while Blockchain.com provides an excellent foundation for secure trading and investment, potential users should consider their specific trading needs, especially if they require more sophisticated trading tools or a wider range of altcoins. The exchange’s customer support experience could also be a deciding factor, as it may not meet the needs of users who require immediate and interactive support solutions. Overall, Blockchain.com offers a solid platform that prioritizes user security and ease of use, making it suitable for those who value these aspects highly in their trading journey. As with any investment platform, we recommend users to conduct their own research and consider how the exchange’s offerings align with their investment goals and trading strategies.

How do we review crypto exchanges?

At Threenvest, we conduct a thorough review process to evaluate and rank the world’s leading crypto exchanges. Our goal is to offer an unbiased assessment, providing you with the information you need to make informed decisions on which ones best suit your needs. We strictly adhere to the guidelines of our editorial policy.

We collect data directly from exchanges through detailed questionnaires and conduct first-hand testing and observations during crypto exchange demonstrations. Questionnaire responses, combined with demonstrations and hands-on research from our experts, feed into our proprietary evaluation process that scores each provider’s performance on more than 15 factors. The end result produces star ratings ranging from poor (one star) to excellent (five stars).

For more details on the categories considered when rating brokers and our process, read our full methodology.

Risk Disclaimer

Investing in cryptocurrencies is very risky, you should only invest the money you are willing to lose. Also you should not expect to be protected if something goes wrong.

Neither Threenvest, nor the author, are recommending you to invest with this article.

Alejandro Borja Fuentes

Economist | Cryptocurrency exchange analyst

The author of the review

Alejandro Borja is an accomplished economist with a distinguished career spanning various facets of the financial industry. His academic journey began with a degree in Economics, laying the foundation for his deep understanding of financial markets.

Over the years, Alejandro has honed his skills by working with some of the largest financial media outlets, analyzing and reporting on economic trends and investment opportunities. His expertise in financial analysis has made him a respected voice in the economic community.